Systems Engineering Manager

The key role of this position is to provide optimised management of the Systems assets for the Dubai Metro, in collaboration with all the parties and stakeholders. The Systems Engineering Manager is accountable for:

• The delivery of all assets under his responsibility as per the business KPIs, in conformity with all maintenance schedule and with the required level of reliability,
• the improvement of the performance of maintenance teams (quality, efficiencies),
• The definition, the preparation, the planning of all assets repairs, overhauls, obsolescence management under his responsibility.

MAIN RESPONSIBILITIES

• Plan, allocate and manage resources to provide effective maintenance and technical services to deliver to the expected level of performance defined in the KPIs, for all systems under his scope: all ATC, AFC, PSD and COM systems, including OCS and on-board equipment.
• Organise the team to deliver first line rapid response services to ensure the expected level of performance defined in the KPIs.
• Ensure that tools, spare parts and other parts are requested and procured in line with the different maintenance activities
• Manage his team to ensure that all activities within his scope are covered and efficiently managed.
• Responsible for the development of his team and all the staff with best managerial practices, training, and any relevant activity.
• Ensure a high level of cooperation with all parties and stakeholders (Operations, MILS, CAME, maintenance departments, contractors, RTA Engineers and other representatives) through cooperative spirit, anticipation, guidance, pro-active preparation of meetings, training, etc.
• Ensure the update of all documents and procedure necessary to improve efficiency, quality, HSE and customer requirements, within the defined processes.
• Ensure data quality and improvement of data collection in MMS and other systems.
• Responsible for all environmental topics related to Systems.
• Support and implement all programs for improvement of efficiencies and the delivery of Committed Obligations : Asset Management Certification and all asset management activities, maintenance standards and operational excellence, maintenance cost modelling, etc.
• Responsible for the financial performance of his activity, through budgeting, respecting budget, proposing and implementing efficiencies (manpower, maintenance, spare spending,…).
• Carry out 24-hour on-call responsibility for incidents and emergency within its department.

KNOWLEDGE REQUIRED

• Thorough understanding of all aspects of safety issues related to railway operations and maintenance.

KEY SKILLS

• Highly motivated and flexibility to work in a time-sensitive environment to respond quickly and effectively to unanticipated high workloads, events and emergencies.
• Ability to think laterally and analyse and assess a range of information.
• Ability to multi-task and analyse situations promptly and without bias so as to determine the proper course of action or alternatives without jeopardising human safety, quality and the committed performance targets.
• Hold a valid driving license with good driving skills and experience.

EXPERIENCE

• Minimum 15 years of relevant working experience in Systems maintenance.
• At least 4 years of supervisory and management experience with the ability to manage one or more metro rails including Systems maintenance section with an aim to minimise the system unavailability and asset life cycle costs of the Systems.
• Experience in asset management system and its tools (control and optimise the use of maintenance and technical repositories, follow up and optimisation maintenance budget).

EDUCATIONAL QUALIFCATION

• Degree or high diploma in electrical, IT or electronics/telecommunication engineering discipline or equivalent.
• Must be a skilled manager in communicating, motivating and developing staff.