Overview of the role
Are you ready to make an impact in the world of Aftersales Business?
We're looking for a dedicated and proactive individual to join our team as a Systems & Analytics Supervisor. In this dynamic role, you will provide front-line support for Aftersales Business users on SAP and other applications, addressing issues and implementing system enhancements. The role includes maintaining master data and pricing, ensuring smooth daily operations, and analyzing aftersales performance for service and parts. You will identify market trends and opportunities in both B2C and B2B sectors to support strategic decision-making and maximize revenue.
What you will do
Required skills to be successful
About the team
The role will report to Aftersales Planning Manager. You will be working in a dynamic and busy Automotive aftersales environment wherein you will be dealing directly with both internal and external customers.
What equips you for the role
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
