Job Description
The Role Brief:
As a System
Operations Engineer, you will maintain and support the ongoing operations of
parking hardware & systems. You will ensure the systems operate smoothly
and efficiently, providing technical support and troubleshooting to ensure
minimal downtime.
Job Purpose:
To manage the
ongoing operational performance of advanced parking systems, maintaining system
reliability, and ensuring that issues are swiftly identified and resolved to
meet client service level agreements (SLAs).
Key
Responsibilities:
- Monitor system performance of LPR/ANPR cameras and AI platforms, identifying and resolving any operational issues.
- Perform regular system checks, updates, and maintenance on ELV systems and parking technologies.
- Barrer and Other Systems Inc. permits
- Collaborate with the LPR Review Team to ensure accuracy and performance.
- Provide technical support and troubleshooting for client-facing and internal teams.
- Maintain system logs and document maintenance activities.
- Ensure all systems adhere to operational SLAs and regulatory standards.
Skills
- Strong troubleshooting and diagnostic skills.
- Familiarity with LPR/ANPR cameras and low voltage systems.
- Familiarity with parking barrier systems and mechanics.
- Experience with system monitoring tools and platforms.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple technical tasks.
RequirementsExperience:
- Minimum of 3 years of experience in system operations, particularly with cameras.
- Proven ability to maintain and troubleshoot low voltage systems (ELV) and parking infrastructure.
Requirements:
- Education:
- Bachelor’s degree in information technology, Computer/Electrical Engineering, or a related field.
- Certification recommendation:
SIRA certification equivalent
is preferred
