Subsidiary Administrator

Renishaw

Renishaw is a FTSE 250 global engineering and scientific technology company, with core skills in measurement, motion control, additive manufacturing, healthcare, spectroscopy and manufacturing. We supply products and services that push the boundaries of what is possible in applications as diverse as jet engine and wind turbine manufacture, through to dentistry and brain surgery. We are also a world leader in the field of metal additive manufacturing (also referred to as 3D printing), where we design and make industrial machines that ‘print' parts from metal powder.

We currently have 77 offices in 36 countries, with around 5,200 employees worldwide. Over 3,000 people are employed within the UK where we carry out the majority of our research and development, and manufacturing.

Mission

We are now in requirement of a Subsidiary Administrator to oversee efficient fulfilment of customer orders and shipments. Based in Dubai, this is an exciting and varied role which will require a variety of skills and competencies as the business continues to develop and expand. The successful applicant will be able to demonstrate positive customer service, have good communication and organizational skills. Working in a busy environment, this varied role will suit a self-motivated individual looking for challenge and career progression who has the excellent communication skills that will be required to deal with internal and external contacts.

Main Responsibilities

• Reactive and proactive order processing of customer quotes and orders
• Coordinate and oversee all office activities  including Day to day Office management, Creating processes, improving office services, and implementing communication procedures
• Managing office supplies stock and placing orders, Manage inventory of office supplies, ensuring availability of necessary materials.
• Managing communication between sales, manufacturing and internal departments regarding Regrading customer Services and aftersales service
• Serve as a key point of contact for customers, Distributers , Resellers , and staff. Arrangement of customer events in house /external
• Proficient use of an ERP system
• Assessing inbound enquiries for quotation and export control screening
• Local stock Management and Arrangement and scheduling of shipments and deliveries across the GCC region
• Maintain a company calendar , schedule appointments , Scheduling of customer installation and sales visits
• Liaison with the UK business to ensure product availability to fulfil customer orders
• Development and documentation of business and quality management procedures
• Making travel and accommodation arrangements
• Preparing regular financial and administrative reports, support onboarding, and training of new employees