Company Description
Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.
We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.
We’ are now seeking talent to join our Aerospace portfolio!
Imagine being part of a team that delivers not just one, but a portfolio of world-class events, serving the entire aerospace supply chain. Alongside our flagship event, Dubai Airshow, we also deliver MEBAA, the business aviation show, and AIME and MRO Middle East, which focus on aircraft interiors and maintenance, repair and operations.
Job Description
We are seeking a highly organized and proactive professional to coordinate and execute customer programs and projects successfully. You will play a vital role in managing multiple projects across the aeropsace portfolio while cultivating strong relationships with key stakeholders. This role involves working closely with senior-level government authorities in the UAE, such as the UAE Ministry of Defence, UAE Space Agency, and Dubai Civil Aviation Authority, as well as embassies, military and trade attaches from around the world.
With a proven track record of delivering impactful buyer programs, you will be a key player in ensuring the success of our customer engagement initiatives.
The chosen candidate should be:
- Customer-focused with experience in delivering successful attendee engagement programs.
- Organized planner with the ability to execute program activities efficiently.
- Effective collaborator who works well with internal teams and external partners.
- Proactive problem solver skilled in managing logistics and resolving challenges.
- Results-driven with an understanding of how to measure and improve program outcomes.
Main Responsibilities
- Programme Management: Coordinate the delivery of the Delegations programme, Hosted Buyer and Matchmaking Programmes to ensure smooth and successful execution.
- Relationship Management: Build and maintain strong relationships with high-value clients and key partners.
- Database Management: Maintain an up-to-date and accurate database of potential clients, ensuring data integrity and relevance.
- Market & Feedback Analysis: Support market analysis efforts and gather customer feedback to enhance program features.
- KPI Tracking: Assist in tracking key performance indicators (KPIs) and ensuring accurate data for reporting and improvements.
- Stakeholder Engagement: Establish strong working relationships with key agencies to support the Dubai Airshow's international delegation program.
- Event Coordination: Provide logistical support and liaise with UAE Ministry of Defence Desk Officers and international delegations to schedule meetings with exhibitors at the event.
- Collaboration with Exhibitor Liaison Teams: Support the Exhibitor Liaison Manager and Hall Liaison teams to finalize meeting schedules for international delegations and exhibitors at DAS 2025.
Competencies
- Bilingual Skills: Proficiency in both Arabic and English (spoken, written, and transcription) is essential.
- Collaboration & Partnership: Ability to collaborate effectively, share information, and build strong relationships with colleagues and stakeholders while confidently challenging assumptions.
- Leadership & Communication: Strong leadership presence with the ability to communicate clearly and enthusiastically.
- Efficiency: Ability to work quickly and deliver high-quality results, taking responsibility for outcomes.
- Service Excellence: Commitment to professional excellence in delivering services and constantly improving quality to meet diverse customer needs.
- Big Picture Thinking: An understanding of how your role contributes to the organization’s broader objectives and goals.
Qualifications
- Degree educated (Preferable)
- Previous experience in the events industry, particularly with large-scale events, is highly desirable.
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
- Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
- Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
- Broader impact: take up to four days per year to volunteer, with charity match funding available too
- Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
- Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
- A flexible range of personal benefits to choose from, plus company funded private medical cover
- A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
- Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
- Recognition for great work, with global awards and kudos programmes
- As an international company, the chance to collaborate with teams around the world
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job here.