Job Description – Sr. Team Leader (Telecom SMB Hunting
Business)
Job Summary:
The Sr. Team Leader – Telecom
SMB Hunting Business is a sales leader of professionals whose primary job is to
acquire new Small and Medium Business (SMB) clients. The role includes driving
revenues, developing business strategies, and managing team performance towards
meeting ambitious revenue targets.
Major Responsibilities:
Sales & Business Development:
Manage a team of Senior Sales Executives & Sales
Executive to acquire new SMB customers of telecom services and products.
Develop and execute strategic sales plans to meet revenue
and growth targets.
Identify prospective business opportunities, develop
leads, and convert them into long-term customers.
Build solid relationships with key decision-makers in the
SMB accounts.
Conduct sales presentations, product demonstrations, and
negotiations to close deals.
Team Leadership & Performance Management:
Set clear objectives and performance targets for team
members.
Provide coaching and ongoing performance feedback to
maximize sales effectiveness.
Monitor and analyze sales performance, taking remedial
action as required.
Market & Industry Analysis:
Stay up-to-date with industry trends, competitor
activity, and market forces.
Develop strategies to place the company's offerings
distinctively vis-a-vis competition.
Provide inputs and recommendations to the management team
for product/service development.
Process & Operational Efficiency:
Follow company policies, pricing models, and sales
procedures.
Utilize CRM tools to track sales pipeline, customer
interactions, and performance indicators.
Collaborate with internal departments (marketing,
product, and customer support) for efficient delivery of services.
Client Relationship Management:
Establish good rapport with SMB customers to develop
long-term business relationship.
Address customer complaints and provide remedies to
ensure customers are satisfied.
Detect opportunities for cross-sale and upselling other
telecommunication services.
Most vital Skills & Competencies:
Marvelous leadership and human management skills.
Ability to drive B2B sales in telecom arena.
Irreproachable negotiating competence and excellent
communication skills.
Ability to plan and execute business development
strategies.
Well-versed in CRM tools along with selling facts.
Good level of high energy, self-energy, and direction to
results.
Education & Experience Background:
Bachelor/Master's degree in Business, Selling,
Advertisement and marketing or similar field.
Selling telecommunication experience with min. 5 years
possessing at least 2 years' experience of supervisory ability.
Desirable prior work experience in SMB sales/hunting
business.
Sufficient knowledge on telecom products, services, and
market trends.