Sr. Specialist Content Operations

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

Role Summary

We are embarking on an exciting new journey to define additional operational arms within our Product & Tech department: Content Ops. Be part of this exciting journey as you take on a Sr. Specialist Content Operations role to help define the new space. This role will work closely with our Content Designers, Researchers and our Brand team.

What’s On Your Plate?

Content Ops

• Embark on a journey to own the operations of all content-generating assets on the app, leading to better quality content, faster content and happier teams
• Be part of a function that combines people, process and tech allowing us to effectively and efficiently maintain its content lifecycle from start to finish
• Own the quality of our content in all markets.
• Create initiatives that would increase the adherence rate of our guidelines

What Did We Order?

• Minimum 5 years of experience in operations, design / creative xp, business operations, consulting, product, product operations or similar role
• Experience in both creative space + ops a bonus
• Experience in leading cross functional projects and teams
• Ability to manage multiple projects simultaneously.
• Comfortable at dealing with ambiguity.
• Strong team player, with an ability to connect people and teams to our company vision.
• Drive key processes to enhance daily business and have an ability to prioritize demands in a fast-paced environment.
• A proactive mentality and a desire to make an impact.