WHO ARE WE?
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multi great place to work award winner.
ROLE SUMMARY
The talabat Product team plays a central role in the growth of our company, with our empowered Product teams working to create meaningful solutions that address important user, vendor, and business opportunities.
We are seeking a customer-centric, self-starting, creative, and experienced Senior Product Manager to drive the development and execution of our incentives product strategy. In this role, you will own and enhance key features and processes to optimize talabat’s incentives logic and experience while driving a product-led roadmap that delivers measurable impact.
This role requires strong data-driven decision-making, experimentation expertise, and proactive ownership. You'll ensure seamless alignment by collaborating with engineers, data scientists, designers, and stakeholders in Dubai and Cairo.
Your responsibilities will include overseeing the product roadmap, managing a cross-functional team, and ensuring strategic alignment across teams. By leveraging insights, key performance metrics, and stakeholder collaboration, you will enhance user experiences, optimize incentive offerings, and deliver value to our users, vendors, and the platform.
WHAT'S ON YOUR PLATE?
As Senior Product Manager for the Incentives domain, you will:
Be the strategic owner of talabat’s incentives roadmap.
Develop and execute a product-led roadmap for talabat’s incentives, balancing customer needs and business goals.
Drive innovation in incentive structures, and loyalty features, to enhance engagement and value.
Own the product lifecycle end-to-end: from discovery and ideation to delivery, rollout, and optimization.
Uncover and prioritize opportunities to deliver value for customers and vendors.
Lead continuous product discovery, uncovering user and vendor needs through data analysis, research, and experimentation.
Work closely with design and research teams to identify unmet customer needs and opportunities for growth.
Rapidly ideate, prototype, and test solutions to ensure the best outcomes for our platform users.
Collaborate across teams to ensure seamless execution.
Work closely with engineering, data, and design teams within a cross-functional team to deliver high-quality, scalable solutions.
Foster alignment across stakeholders, including commercial, marketing, and operations teams, to ensure incentive products meet strategic business objectives.
Act as a bridge between technical teams and business stakeholders, ensuring clarity, alignment, and seamless execution.
Be a problem-solver who does not hesitate to get hands-on to quickly unblock your team and deliver quality solutions.
Define, measure, and optimize your squad’s OKRs.
Create and own the OKRs for your squad, ensuring they align with the domain’s strategic goals.
Use OKRs to drive focus, accountability, and alignment within your team.
Continuously monitor progress against OKRs and adapt priorities to maximize impact.
Measure success and continuously optimize your products.
Analyze data to measure the impact of product enhancements and continuously iterate to improve performance.
Prioritize features and solutions based on their impact on key metrics.
Lead go-to-market strategies for incentive products in collaboration with commercial and local marketing teams.
Be a leader and a mentor to your team.
Provide thought leadership and strategic insights to senior management, presenting progress, insights, and strategies with clarity.
Mentor and guide junior product managers, fostering a culture of ownership, innovation, and professional growth.
WHAT DID WE ORDER?
You’re an experienced Senior Product Manager with at least 6 years of work experience in Digital Product Management (web or mobile), ideally with experience building data-led products, incentives, promotions, or loyalty products.
Proven success in launching impactful products to market.
Experience working in high-growth, cross-functional environments (e.g., e-commerce, food delivery, or related industries).
Demonstrated ability to balance customer-centric thinking with business impact and prioritization.
Proven ability to define, execute, and translate long-term product vision into simple, bite-sized iterations that deliver business value on an incremental basis.
Demonstrated record of success in inventing and launching successful features with limited supervision.
Experience designing pivotal experimentations to validate hypotheses leading to step changes.
Strong analytical skills with the ability to interpret complex datasets and translate them into actionable insights.
Exceptional verbal and written communication skills, capable of engaging with technical and non-technical stakeholders
Experience mentoring other PMs and leading cross-functional teams.
Hands-on experience with Agile product management, including tools like Jira.
Experience in food delivery, e-commerce, or retail industries is a strong plus.