Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.
By giving customers more of what they want – low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform.
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about helping shape the future of online shopping, and make it increasingly easier and better for customers to shop online.
Amazon Fresh team is looking for a customer centric manager to lead marketing and merchandising for the product. As Sr. Marketing Manager you will own end-to-end marketing and prime customer engagement for the program. The scope of the role is drive growth of service in UAE and KSA, scale prime customer penetration and influence retention/frequency of shopping. The role owns the content experience of the respective category across all customer touch-points. This role is accountable for category content ideation, customer acquisition and retention planning/cost and development, and includes a high degree of complexity, detail and responsibility.
Key to success will be the ability to utilize customer insight and data to develop relevant editorial content, marketing programs, design customer cohort tests and quickly double down on programs that show success. This individual must excel in managing and navigating cross-functional efforts and partnering with product team, customer experience, analytics teams, centralized marketing and traffic teams.
The role is based in Dubai, AE and will require previous team management experience. This role will be managing a team of 8-9.
BASIC QUALIFICATIONS
- 12+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Data and working on methodologies when Data is not available SQL, Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience driving direction and alignment with cross-functional teams
- Experience in understanding customer cohorts and customer buying patterns
PREFERRED QUALIFICATIONS
- Experience with various statistical techniques (regression analysis, coefficient correlation)
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.