As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!
talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide
What's on your plate?
● Monitor daily, weekly and monthly KPIs related to tmart Performance at all levels, and run required deep dive investigations
● Support GM in analyzing and managing P&L
● Proactively come up with suggestions to improve overall business performance
● Lead efforts on monthly performance reviews preparation as well as any performance related report
● Run various analyses backed by data to better understand platform patterns, consumer behavior, marketing performance, promotions performance, etc.
● Act as a safeguard of all dashboards, reports and tools required to monitor performance
● Strategic problem solving - help in identifying and devising current challenges and future opportunities
● Develop business cases to defend initiatives and seek approvals
● Lead tmart special projects end-to-end and across different departments (commercial, operations, logistics, marketing, finance, inventory and others)
● Put in place project management governance (ideally using agile methodologies) and develop framework
● To keep track of action plan and follow-up with all stakeholders to deliver on time and with expected outcome
● Define main KPIs that will be affected by each project, and closely monitor the performance of those during and after project launch to measure the effectiveness of the implemented actions
● Gather and analyze data to articulate point of views and support recommendations
● Run workshops and planning sessions when needed to make sure all involved parties are on the same level of alignment
What did we order?
● Strategic mindset with advanced analytical and problem solving skills
● Experience in strategy consulting, strategy department, P&L management or similar positions
● Strong communicator and stakeholder manager - you will be working across numerous markets/teams and liaising with senior team members
● Highly organized with 5+ years project management experience
● Comfortable with ambiguity with the confidence to work independently
● Ability to use big data to tell stories and present them clearly and confidently
● Energized by the unknown and look forward to learning each day on the job.
● Hands-on and comfortable with using several tools
Let our experts design a Professional CV for you.