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Job Description

  • Greet all guests upon arrival, distribute towels, offer assistance with seating, deliver consistent guest service, exceed guest expectations, and provide all other supporting services.

  • Provide excellent service consistent with the hotel’s standards operating procedures and brand attributes.

  • Supervise overall cleanliness of pool and beach and escalate any issues to management.

  • Properly utilize performance feedback, recognition, training, and adherence to company policies.

  • Delegating tasks to team members.

  • Participate in regular trainings and staff meetings to keep employees informed of hotel policies.

  • Monitoring pool and beach area to ensure safety and compliance with rules and regulations.

  • Provide excellent service consistent with the hotel’s standards operating procedures and brand attributes.

  • Enforcing safety protocols as set out by the resort or hotel.

  • Managing the swimming pool cleaning schedule and performing daily inspections.


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