Specialist Account Management Performance

As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years.
We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us to innovate, create, and bring new technologies for the betterment of the MENA region, such as q-commerce, sustainable packaging, cloud kitchens, autonomous delivery vehicles, robots, and drones.
We deliver across 9 countries with more than 4,500+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches.
Our q-commerce concept, talabat mart (121 Stores), now delivers groceries to customers in Bahrain, Iraq, Egypt, Jordan, Kuwait, Oman, Qatar, and the UAE in 30 minutes or less!

talabat is part of the Delivery Hero Group, the world’s leading local delivery platform operating in 70+ countries worldwide

​​​​​​​As the Specialist Account Management Performance in Partner Growth, you will be responsible for a comprehensive sales performance analysis and managing the regional sales bonus payout process. Your role involves a time-sensitive in-depth analysis of sales targets, and achievements, and providing actionable insights within set deadlines.

• Devise and optimize incentive structures to enhance sales performance.
• Influence bonus KPIs to improve sales performance.
• Synthesize performance trends and business metrics to identify improvement opportunities.
• Develop and present concise, visual performance reports.
• Provide regular, detailed reporting on performance metrics, team performance, and P&L impact.
• Share insights with management and country managers to drive growth.
• Provide real-time tracking and insights for local sales teams.

• An excellent communicator and collaborator at all levels.
• Strong analytical skills and proficient at data manipulation using SQL.
• Experienced in creating reproducible analysis.
• Familiar with common BI tools to create compelling dashboards (e.g., Tableau, Data Studio, Looker).
• Curious and creative with respect to data solutions, and able to back up your opinions with data and clear, well-structured cases.
• Results-driven, high-performing, and maintaining a high-quality work attitude.
• Able to maintain a professional demeanor under pressure and have a high threshold for ambiguity.
• Experienced in People Analytics, rewards, and incentivization (a plus).