Overview of the Role
The Solution Expert SAP Retail SD/Ecommerce is responsible for designing and implementing best business processes in a SAP environment to support customers' business needs. This role involves leading and participating in various activities such as new scope & requirements, break-fix work, testing, and support.
What You Will Do
• Application Management: Manage, troubleshoot, setup, and maintain SAP solutions.
• Develop specifications for system changes, maintain documentation, liaise with software suppliers, and ensure compliance with IT policies and security standards.
• Solution Delivery: Collaborate with implementation teams to develop, test, and deploy solutions. Ensure adherence to development standards and deliver projects on time and within budget.
• Other Key Responsibilities: Engage with IT managers and stakeholders, contribute to business process improvements, and maintain professional knowledge and skills through continuous learning.
Required Skills to Be Successful
• SAP solution design
• Deep SAP functional knowledge,consulting skills
• Business process expertise, and proficiency in SAP tools and technologies
• Hands of Experience in ECC6 & S/4 HANA SD module – OTC, Returns, Sales order, Third Party, Consignment, Pricing, Master data, Business Partner, Contract Settlement, Condition Contracts, Credit Management, Pricing Procedure, Outputs, BRF+ and Fiori application.
• This includes configuration of POS Outbound/Inbound Profile, Sales Per Receipt/Aggregated Sales posting, Assortment List, Promotions and Bonus Buys.
• Innovative thinking
• Customer focus
• Strong decision-making and problem-solving abilities
• Strong customer relationship building capability
What Equips You for the Role
• Education: Bachelor's degree in information systems or related discipline
• Experience: Minimum of 8 years in SAP IS Retail
• Expertise in SAP IS Retail and ECC6 & S/4 HANA SD modules
• Experience in POS configuration, SAP-POS Integration, and E-commerce Omni channel integration
• SAP Certification on IS Retail /S4 HANA
• Experience in Retail/Electronics/Fashion industries
• Knowledge of EDI Interfaces, SAP Customer Service, SAP Fiori Applications, and SAP E-Invoice
• Strong business process and functional knowledge in large scale/global SAP implementations
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.