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About the business area
GBS is a group of highly skilled and talented professionals who form an essential part of ADCB's continued journey of success. With a proud history of commitment, innovation and delivery, GBS constantly strives for excellence whilst ensuring the highest standards of quality and risk awareness. Each and every member of the GBS family plays an integral role in driving ADCB's strategy, growth and digital evolution by working closely with our valued business partners to achieve exceptional customer experience through our outstanding service and support.
We are actively seeking an ambitious professional to join our Group Business Service team at ADCB to work alongside passionate colleagues who share your ambition to redefine excellence in UAE banking.
In this role, your key responsibilities include:
- Ideate, design and build out solution architectures to enable product delivery, working with diverse stakeholder groups (internal and external) to ensure alignment to ADCB goals and objectives. Translate product vision into robust solution designs and architecture diagrams, aligned to enterprise architecture standards and guardrails in order to enable safe and fast delivery of digital and technology experiences. Assess technologies and undertake research and vendor assessments in order to drive modern and effective engineering practices within squads. Drive reuse of enterprise Application Programming Interface (API’s), data products, microservices and tech patterns in order to reduce dependencies and technical debt. Contribute to Platform, Tribe and Chapter deliverables and governance as required, to ensure architecture translates to delivered technology builds.
- Manage and coach tech leads and engineers across architecture principles, patterns and designs in order to mitigate risks and drive rapid maturity of a modern and scalable ADCB tech stack. Develop and maintain solution architecture documentation in order to support Platform level governance and in line with overall Technology governance. Liaise with business analysts, engineers, delivery leads, and architects in order to deliver optimal solution design and architecture outcomes in a scaled agile model.
- Collaborate with prospective users and stakeholders in order to understand and anticipate their needs and translate them into product requirements. Identify and assist the stakeholder understand the business model, value and value proposition in order to fully understand the deliverable being implemented. Act as the main point of contact between teams and stakeholders to ensure accurate information flow.
- Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance. Manage the effective achievement of the team’s objectives through setting individual objectives, managing performance, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation.
- Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
- Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards.
- Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.