Solution Advisor Senior Specialist - Concur

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Company Description

As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.

Are you a self-starter and an innovator?  Can you think on your feet?  At SAP Concur you will find a culture that rewards such entrepreneurial spirit.  We empower our staff to make their own decisions for growing the business. We are looking for like-minded people who can share our passion for bringing clarity to business spend to help our clients make great business decisions.

Job Overview

In this role you will work closely with SAP Concur’s sales team to provide solution and business process consulting to facilitate closing sales with Enterprise companies in the Middle East & Africa.  As an expert on Travel & Employee Spend Management you will support prospects and existing clients on transforming and reengineering existing processes to improve their business.  You will demonstrate how SAP Concur’s products and services uniquely meet these objectives during the sales cycle.

Critical Performance Competencies:

• Can identify key value drivers of a customer’s business and use that information to customize your engagement approach.
• Able to effectively offer customers/prospects a unique perspective teaching them new & unique insights that lead to SAP Concur’s vision, products and services.
• Uses professional concepts, creativity, and sound judgment to solve a wide range of difficult problems in imaginative and practical ways.
• Aligns SAP Concur’s unique value and insights to key customer priorities, reframing the way customers view their business.
• Can present a logical premise in an assertive and constructive manner that results in a prospect or client agreeing to make a decision or take an action.
• Uses rational and emotional drivers that would appeal to customers to lead conversations in SAP Concur’s favour.
• Distils complex concepts into digestible messages and presentations.
• Top notch presentation skills and use of AI technology.
• An innate curiosity for technology and your clients’ businesses.
• Builds and maintains trusting relationships with your sales teams.
• Adjust to new, different, or changing requirements.
• Listens with objectivity and checks for understanding.
• Persists despite obstacles and opposition or setbacks.
• Able to work independently, receiving no instruction on routine work and only general instruction on new assignments.
• Excellent listening, written and verbal communication skills.

Job Responsibilities

Demonstrations & Presentations

• Prepare and deliver compelling product demonstrations and presentations for the SAP Concur platform and all Concur services.
• Maintain a configurable product demonstration environment that is flexible enough to address multiple prospective clients’ needs and gives you the agility to switch gears in the midst of a presentation.   You’ll find our applications are highly configurable, and you don’t need to be a programmer to work with them.
• Develop and maintain expert knowledge of SAP Concur’s products and services.
• Maintain knowledge of competitor’s products, company direction, financial stability, etc.; Keep current with industry events, product offerings, etc.

Consulting

• Tailor your approach to each client engagement by researching the prospective company and industry, and understanding how our solutions drive value with different personas and stakeholders in a client organisation.
• Understanding the customers business process and able to highlight areas of improvement using the SAP Concur platform.
• Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to SAP Concur‘s solutions.
• Coach customer stakeholders and build consensus for SAP Concur’s solutions within their organization.
• Strategise with sales team members to identify approach most likely to persuade prospect to change existing behaviours, and to solve deal-level challenges.
• Collaborate with your sales team to increase sales velocity and volume and deal size.

Administration / Other

• Provide advice and guidance to other Solutions Advisors as requested, including participating in the professional development of new Solutions Advisors.
• Provide input on prospect requirements/concerns to Product Marketing teams.
• Participate in territory planning and deal reviews.
• Assist at trade shows, user conferences, etc. as requested.
• Respond to RFP/RFI’s in conjunction with your sales team.

Qualifications & Experience:

• Strong business acumen: ability to interpret and utilise industry and company information to know your clients’ needs better than they know themselves.
• Demonstrated experience in making formal presentations.
• Solutions Consulting experience preferred but is not required.
• Knowledge of travel and/or expense reporting industry is a plus.
• Bachelor’s degree in related field or equivalent experience.
• Willingness to travel.  Travel volumes can be sporadic and seasonal, requiring up to 50% travel at times.
• Language: English / Arabic (not essential)

CORE VALUES:

We’re looking for people that share the same core values as we do.  If these values resonate with you, there’s a place for you at SAP Concur.

1. Passion for and responsibility to the customer.
2. Hire, develop and reward great people.
3. Leadership through innovation in everything we do.
4. Passion for what you do and a drive to improve.
5. Relentless commitment to win.
6. Personal and corporate integrity

​Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration