Software Solutions Engineer

Are you ready to make a significant impact in the world of security technology? Everbridge is seeking a talented Software Solutions Engineer to join our dynamic Professional Services team in Abu Dhabi. In this pivotal role, you will play a crucial part in implementing our cutting-edge software solutions that empower some of the largest and most complex security deployments globally.
Why Everbridge?
As a leader in the Physical Security Information Management (PSIM) space, we pride ourselves on being at the forefront of technology that enhances safety and security. Our innovative Control Center solution integrates data from various security technologies—including CCTV, intruder detection, access control, and video walls—providing real-time situational awareness. You will be contributing to the protection of cities, critical infrastructure, and global commerce, making a real difference in people's lives.

What you'll be doing:

• Collaborate with clients to understand their unique security needs and tailor our solutions accordingly.
• Attend client meetings to build deliverable Functional Design Specifications.
• Liaise with clients to explain sub-system integration designs clearly.
• Commission, test, and hand over Control Center software either remotely or on-premises.
• Provide hands-on training and support to clients, ensuring they maximize the value of our solutions.
• Provide technical support for Control Center clients to resolve any issues and ensure smooth operation.

What you'll bring:

• At least a 2.1 degree or significant equivalent experience.
• Preferred experience with software integration concepts and deployments, preferably with orchestration / workflow experience.
• Experience in configuring servers and troubleshooting the Windows Server and Desktop Operating Systems.
• Experience of Database architectures and methodologies; with a deep knowledge of Microsoft SQL Server and the ability to manipulate data using SQL scripting
• Experience in Networking principles and the Internet Protocol (IP).
• Experience with Integration processes with knowledge of API / SDK’s and Open Protocol application.
• Experience working with Client-Server applications.
• Virtual machine (VM) environments and Microsoft Clustering Experience.