https://bayt.page.link/syuKRTaCP4ayvqQJA

Social Media Community Intern

Today 2025/03/06

Other Business Support Services

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Job Description

Respond to comments, messages, and mentions promptly to foster engagement and build relationships.
Following and engaging with relevant profiles.
Interactions revolve around brands, competitor followers, influencers, media outlets, events, hashtags and more.
Engage in meaningful conversations with followers to increase brand loyalty and address questions or concerns.
Monitor and participate in trending topics relevant to the brand to keep engagement fresh and responsive.
Identify and reach out to potential influencers, partners, and members to grow the community.
Monitor brand mentions and discussions, finding opportunities to bring in new followers or members.
Monitor for negative comments, complaints, or potential PR crises, responding quickly and professionally.
Enforce community guidelines by moderating comments, removing spam, or blocking disruptive users as necessary.
Collaborate with executives when issues escalate.
Track metrics like engagement rate, reach, and follower growth to assess the effectiveness of community management strategies.
Compile weekly and monthly reports to provide insights into the audience behavior, engagement trends, and sentiment.
Stay updated on social media trends and best practices to refine community management strategy continuously.

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