SIEM and EDR Engineer

Help AG is looking for an experienced SIEM and EDR Engineer who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments. The SIEM and EDR Engineer will work closely with management, Senior Engineers, Threat Analysts, Solution Architects, other Security Engineers to complete high profile, critical services to existing managed security service clients.

This position will be based in Abu Dhabi, UAE and will be responsible for the administration, maintenance, and integration of QRadar and Sentinel platform for security operations technical analysis, assessment, and recommendations in the areas of real-time security, operational network & identity management system and applications systems security monitoring.

Responsibilities

• Administering IBM QRadar and Sentinel to include developing new or extending existing apps to perform specialized functionality.
• Integrating IBM QRadar and Sentinel with a wide variety of legacy data sources.
• Engaging application and infrastructure teams to establish best practices for utilizing IBM QRadar and Sentinel data and visualizations.
• Assess customer needs and expectations, design solutions to meet those needs, and then implement the design.
• Quickly build and solve a problem using a new technology to determine viability.
• Serve as a primary responder for managed security customer systems, taking ownership of client configuration issues and tracking through resolution.

Qualifications & Skills

• College degree or equivalent training with experience working in a security operations center, managed security, or client network environment.
• SIEM and EDR Engineer must possess minimum 5 years of professional experience supporting and maintaining Azure M365 System.
• 4-5 years of experience with administering & managing IBM QRadar and Sentinel SIEM and content development.
• Experience in Use cases creation and content development on Microsoft Sentinel and IBM QRadar.
• Experience in custom use cases, dashboards, report creation on Microsoft Sentinel and IBM QRadar.
• Knowledge of Integration with tool, data connectors for Microsoft Sentinel and IBM QRadar. 
  
• Knowledge of Sentinel architecture, tables and data in Sentinel.
• Knowledge of Sentinel workbooks and automation.
• Professional experience working with networks and network architecture.
• Information security knowledge in one or more areas such as EDR – Enterprise end-point security products (e.g., Defender, McAfee e-Policy Orchestrator, Virus Scan, Anti-Spyware, Host Data Loss Protection, Endpoint Encryption, etc.)
• Experience with IBM QRadar and MS Azure information protection and technologies, including solution architecture, deployment, management, and support in a large global enterprise.
• Knowledge of Linux and Windows operating systems.
• Experience with various other SIEM security products such as: Splunk, ArcSight, Nitro, or LogRhythm and infrastructure components such as proxies, firewalls, IDS/IPS, and DLP.
• Experience working with clients in a service delivery function.
• Shift flexibility, including the ability to provide after-hours support when needed.
• Experience working with internal and client ticketing and knowledge base systems for incident and problem tracking as well as procedures.

Benefits

• Health insurance with one of the leading global providers for medical insurance.
• Career progression and growth through challenging projects and work.
• Employee engagement and wellness campaigns activities throughout the year.
• Excellent learning and development opportunities.
• Inclusive and diverse working environment.
• Flexible/Hybrid working environment.
• Annual flight tickets to home country.
• Open door policy.

About Us

Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses across the Middle East with strategic consultancy combined with tailored information security solutions and services that address their diverse requirements, enabling them to evolve securely with a competitive edge.

Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in 2020, hence creating a cybersecurity and digital transformation powerhouse in the region. Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and maintaining its focus on all aspects of cybersecurity.

With best of breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.