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Full Time Employee · 5-20 Years of Experience
10-49 Employees · Automotive Dealership & Distributor

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Job Description

Are you a dynamic professional ready to lead and grow within the automotive service industry? Our dealership, the exclusive distributor of a car brand in Dubai, is seeking an experienced Service Manager to join our team.

Key Responsibilities

  • Performance Management: Develop KPIs, monitor performance, and implement corrective actions to achieve departmental goals.
  • Workshop Improvement: Analyze and improve procedures to enhance workshop efficiency and customer satisfaction.
  • Team Leadership: Ensure adequate staffing, facilitate onboarding, and provide regular feedback to foster team development.
  • Customer Relations: Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
  • Asset Management: Oversee the maintenance of tools, equipment, and materials in the service area.
  • Training & Development: Organize training sessions and coach team members to improve job performance.
  • Financial Oversight: Manage the P&L of the branch, monitor financial KPIs, and ensure long-term profitability.
  • Marketing Involvement: Contribute to marketing strategies to attract customers and build healthy business relationships.
  • Productivity Monitoring: Scrutinize technician productivity and address inefficiencies.


What We Offer

  • Competitive salary of AED 8000 - AED 12000.
  • Opportunity to lead a growing service department for leading automotive brands.
  • Professional development and career growth in a dynamic environment.

Skills

  • Proven experience in managing a service department in the automotive industry.
  • Strong leadership, organizational, and communication skills.
  • Financial acumen with experience in P&L management.
  • Ability to analyze data and implement corrective actions effectively.
  • Customer-focused approach with excellent relationship management skills.

Preferred Candidate

Years of Experience
Min: 5 Max: 20
Residence Location
United Arab Emirates
Gender
Male
Age
Min: 30 Max: 55
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