Job Description
Transguard Workforce Solutions is the UAE’s leading provider of innovative HR solutions. With over a decade of experience in the region and a knowledgeable team, we offer fully integrated HR services.
We are currently seeking a Service Coordinator – 12 months Contract role for one of our very well-known client, to be based in their Dubai office.
Job Description:
- Assessing customer's needs.
- Pointing clients towards services, resources and providers that can fulfil their needs.
- Explaining to clients how our solutions can resolve their pain points job training for the client care team.
- Resolving issues that arise concerning the delivery of our services.
- Answering phone calls and emails.
- Scheduling appointments for our clients.
- Maintaining and tracking clients' service records.
- Staying current on new services we develop.
- Evaluating our services and helping to identify.
