Senior UI/UX Designer

VAM Systems is currently looking for Senior UI/UX Designer for our UAE operations with the following skillsets and terms & conditions:

Educational Qualifications:

A Bachelor's degree in Computer Science Engineering, Design, Product Management, Human Computer Interaction, or a related field. Master's degree is a plus.

Experience:

5+ years’ experience in delivering digital products in cross-functional teams from start to finish in a fast-paced environment.

Minimum of 3 years of experience as a Senior UI/UX designer, with a proven track record of designing successful digital products such as portals, web and mobile applications.

Responsibilities:

1.User-Centric UI/UX Vision:

• Lead end-to-end design processes for the website, customer portal, agent portal, and mobile app, from concept to final product implementation.
• Create user journeys, wireframes, prototypes, and high-fidelity mock-ups that effectively communicate design ideas and concepts.
• Develop a deep understanding of user needs, behaviours, and motivations through user research and testing.
• Translate complex business requirements into intuitive and user-friendly interfaces while ensuring alignment with brand guidelines.

2.User Research and Testing:

• Conduct user research, and usability testing, and gather feedback to improve the user experience iteratively.
• Collaborate with the CX team to define user personas, user journeys, and use cases, ensuring designs address real user pain points.
• Iterate on existing products and features to ensure that we are delivering a simple, seamless industry-leading user experience.

3.Cross-Functional and External Collaboration:

• Work closely with CX, IT, 3rd party vendors, and consultants to ensure the feasibility of design concepts and provide guidance during the development phase.
• Collaborate with business leads to align design strategies with business goals and objectives.
• Coordinate with stakeholders to present design concepts, gather feedback, and incorporate suggestions into the design process.
• Serve as a bridge between Customer Experience, IT and Marketing teams.

4.Platform Consistency:

• Maintain a consistent design language and user experience across all platforms, ensuring a cohesive and recognizable brand presence.
• Develop and maintain UI design guidelines, pattern libraries, and style guides to streamline design implementation.
• Design interfaces that seamlessly integrate with the Salesforce CRM and SAP ERP systems, providing users with a unified experience across all platforms.

5.Performance Analysis and Insights:

• Establish key performance indicators (KPIs) that measure the success of features in enhancing the user experience.
• Monitor and analyse user engagement data, conducting A/B tests to understand user preferences and refine product offerings.

6.Continuous Learning:

• Stay up-to-date with industry trends, best practices, and emerging technologies in UI/UX design, and apply this knowledge to improve design processes and methodologies.
• Reinforce a design-thinking culture that draws from the best and most innovative products and technology.

Other requirements:

• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
• Strong understanding of user-centered design principles, interaction design, and information architecture.
• Experience designing for Salesforce and SAP integrations is a strong advantage.
• Solid portfolio showcasing your UI/UX design work and demonstrating your design process.
• Excellent communication and presentation skills to effectively convey design concepts and rationale to both technical and non-technical stakeholders.
• Ability to manage a team, work independently, manage time effectively, and prioritize tasks in a fast paced environment.
• Experience leading design projects and mentoring junior designers is a plus.

Terms and conditions

Joining time frame: (15 - 30 days)

Terms and conditions: 

Joining time frame:   maximum 4 weeks