https://bayt.page.link/v1TUmrkCw1dqRip19
Create a job alert for similar positions

Job Description

Responsibilities:

  • Interpret, understand business drivers as stated in business cases or change requests - conceptualize into viable solutions.
  • As domain consultant, work closely with customers (business users, stakeholders) to extract requirement details, apply subject matter knowledge and domain experience to suggest better practices, convert requirement details to specifications.  
  • Partner with business analyst to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end application change delivery; resolve bugs, defects and issues.
  • Function as a subject matter expert; develop solution architect talent.
  • Assist ITBPs and ITSMs in effort, cost or value estimates for business cases or change requests; participate in business need discovery sessions, technology assessment, vendor presentations or other initiatives
  • Prepare accurate documentation of requirements, specifications, test cases or other areas where documentation is key
  • Identify and recommend business process changes and better practices – saving time, cost or effort; convert to solution
  • Be a scrum master, solutions architect, QA engineer, trainer, or change delivery manager as needed; demonstrate agile, lean, continuous improvement practices throughout work method; develop capabilities within domains of interest
  • Partner internally (IT) with ITBP, ITSM and PMO to ensure change delivery meets or exceeds customer satisfaction
  • Partner externally (customer) with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectations
  • Partner externally (vendor) with stakeholders at various tiers to discuss requirements, collaborate in solution delivery, manage and report performance, ensure methodology compliance
  • Meet KPI targets; support domain leader as backup; actively mentor team
  • Discuss or present key subjects in user group sessions; support ITBPs and ITSMs on user adoption as needed Develop and manage productivity of a team of 1-8 business consultants.


Job Details

Job Location
Dubai United Arab Emirates
Company Industry
Fashion & Apparel
Company Type
Employer (Private Sector)
Job Role
Information Technology
Employment Type
Full Time Employee
Monthly Salary Range
Unspecified
Number of Vacancies
1

Alshaya Group is a dynamic family-owned enterprise, first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering an unparalleled choice of well-loved international brands to customers, Alshaya Group’s portfolio extends across MENA, Russia, Turkey and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business. Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to authentically deliver great customer service and brand experiences. Fresh, modern and relevant, Alshaya’s constantly evolving portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, through to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be. Brands such as Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn and KidZania.

Do you need help in adding the right mix of strong keywords to your CV?

Let our experts design a Professional CV for you.

You have reached your limit of 15 Job Alerts. To create a new Job Alert, delete one of your existing Job Alerts first.
Similar jobs alert created successfully. You can manage alerts in settings.
Similar jobs alert disabled successfully. You can manage alerts in settings.