Understand the clients KPIs, vision and produce detailed & holistic work to meet goals.
Develop relationships with clients to ensure service and delivery expectations are being met.
Meeting client objectives, values, budgets, and deadlines.
Campaigns & Projects Strategy
Contribute to creative ideation and manage overlapping social media strategy to ensure successful social concepts
Collaborate with other teams, such as PR, creative, design and production to ensure consistency and alignment with the strategy.
Report on social campaigns and events by creating monthly reports, 6 months reports and yearly reports.
Work on Social Media Strategies for the accounts and suggest new techniques, ideations, etc.
Works with the Account Director, Head of SM and other colleagues to devise campaigns and projects that meet the Client's brief and budget
Project Management
Handle and manage BIG Social Media accounts of different clients as well as events.
Work collaboratively across the agency, build relationships with internal team and clients in order to deliver high quality work.
Work closely with the SM Analysts and Media buyers to monitor campaigns, analyze data obtained, grow and maintain followers and achieve the set KPIs under the supervision of management.
Arrange for the brainstorming sessions for the accounts and events with other teams and be responsible about the full detailed briefs.
Attend and handle events, organize, plan, and execute projects while working within restraints like budgets and schedules. Act as a liaison between the team and the client.
Be part and support the SM Director as well as Head of SM in client's strategies, proposals, events, and any other related tasks as requested.
Works closely with Community Managers, account executives to ensure Clients' needs and accounts strategy are met.
Works closely with executives and coordinators to assign posts and tasks for them.
Research for New ideas for calendars and social media accounts.
Participate in the shooting of different projects.
Taking Notes in the meetings for the calendars and projects.
Participate in sharing trends about SM and creative work.
People Management
Supervise and train a team of social media coordinators and help them develop their skills and experience.
Improve the team’s performance
Participate in the development of analytics, reporting and communication skills and capable of identifying social media trends and opportunities.
