Overview:
To manage all e-retailer account relationships by ensuring smooth distribution of the consumer products through efficient execution of online fundamentals in order to achieve target sales for Transmed in the E-commerce channel. Responsibilities:
Key Accountabilities Customer Management
Maintain a strong strategic business relationship with key stakeholders at the customer level to create a collaborative working relation and leverage those relationships to achieve company’s objectives.
Spot business building opportunities on e-retailer’s platform and recommend these internally to relevant stake-holders in order to address them and build the business further.
Knowledge of key insights and developments within the customer ahead of time and leveraging these changes to build the business
Identify opportunities around process improvements and suggest solutions in order to improve efficiencies internally and externally Ensure customer scorecard is updated on monthly basis to identify key insights in order to improve on key KPIs. The scorecard should be shared internally and externally.
Track joint service levels with the customer and ensure opportunities are identified and resolved (database management, stock management etc.)
Ensure that receivables are collected across e-Retailers within the agreed payment terms in order to sustain company's cash flow levels.
Processing necessary documentation for all e-Retailers such as account opening, payment terms and GRV requests
Manage stock bookings on JDE as per customer forecast.
Monthly Initiatives And Business Plan
Negotiate and secure budgets from category managers to participate in customer events to grow brand sales.
Create and share initiatives across assigned e-retailers on time as per the quarterly deployment plan and the calendar of events agreed with the e-retailers.
Create campaign briefs outlining a clear and detailed execution plan in order to achieve a perfect execution.
Ensure that all visibility elements aligned in Transmed’s Joint Business Plan with the customer are executed across all e-Retailers by tracking frequently.
Spot Execution Gaps VS Agreements in the e-Retailers and communicate these to the customer in order to address them and build corrective action.
Analyse each campaign / initiative based on the data received from the e-retailers to measure the success of the campaign and share opportunities, leanings and insights with relevant stakeholders.
Executing Online Fundamentals
Ensure SKUs across all brands are listed with the right content and visibility across retailers in line with the brand’s guidelines.
Ensure online fundamentals are tracked on a daily basis to improving brand score via influencing e-Retailers
Qualifications:
Graduate Degree in Marketing / Management and / or related Field.
2+ Years of e-commerce / digital marketing background
3+ Years of Sales experience
FMCG background is preferred
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