Senior Manager Order Book Fulfilment EMC

Purpose & Overall Relevance for the Organization:

• Ensure the Order book are fulfilled on time, availability and in full delivery (OTA/OTIF) of the orders while considering operational, commercial targets and requirements as well as the markets Targets.
• Responsible for seasonal Order Book KPIs such as OTA, COTA, OTIF, COTIF for all channels. Responsible for inventory levels for GCC making sure that a healthy inventory is maintain during the season.
• Provide order fulfillment analysis and support channels growth while optimizing demand and supply.

Key Responsibilities:

• Responsible of the availability and fulfillment in the GCC Markets for all channels including e-com, Retail, Franchise, Promo and wholesale channels.
• Develop and improve DC planning in order to optimize the operations and secure availability of demanded products from all market on time according to the group target.
• Responsible for creating on time availability for our customers by coordinating / matching supply and demand within the supply chain and ensuring that stock levels across markets are according to the demand.
• Enable GCC market in meeting their financial and operational objectives while supporting market commercial strategies, optimizing supply for given region and continuously improving operational performance through driving end-to-end supply chain integration with areas and global functions.
• Increase transparency in all parts of the supply chain by creating different reports, analyzing data and discussing results with organizations on weekly and seasonal level.
• Manage the optimization of demand-supply dynamics and financial-inventory targets Develop and execute strategies for optimal coordination, ensuring seamless alignment to drive efficiency and profitability

• Participating and supporting in cross-functional S&OP meetings, when necessary, manage interfaces between SCM, sales and finance, considering all requirements of all involved parties.
• Set people development plans with direct reports/critical talents; track, review and provide developing opportunities targeting to individual needs

Key Relationships:

• SCM (DC, Inbound, Purchasing)
• Sales (CS, all channels)
• Credit control, Demand planning
• EM SCM

Knowledge, Skills and Abilities:

• Advanced Excel, PowerPoint
• SAP knowledge
• Fluent in English
• In depth knowledge of Supply Chain and strong analytical skills
• Experience in in cross functional and stakeholder management
• Strong leadership and experience in team management
• Demonstrating initiative and result oriented
• Supply Chain as well as commercial mindset
• Ability to accept and meet critical deadlines with good planning and organizational skills
• Occasional travelling

Requisite Education and Experience / Minimum Qualifications:

• University degree in preferably in Finance, Business, Planning or Supply Chain
• Minimum 8 years of experience working in a supply chain environment.
• Fluent in English (oral and in writing)
• Deep understanding and management experience in operational supply chain process environment, understanding business requirements and capabilities needed
• Good SAP expertise