Job Description
• Provide strategic direction and leadership to the operations and property management team within the Fruit & Vegetable market.
• Oversee the recruitment, training, and development of staff within the department.
• Develop and implement operational policies and procedures to ensure efficient and effective management of all market properties.
• Oversee the daily operations of the facilities, ensuring that all services are delivered to the highest standards.
• Monitor and evaluate the performance of the operations and property management team, implementing improvements as necessary.
• Manage relationships with vendors and service providers, negotiating contracts and ensuring quality service delivery.
• Oversee the leasing and tenant management processes, ensuring high occupancy rates and tenant satisfaction.
• Coordinate with market vendors and tenants to ensure smooth daily operations.
• Implement and enforce market rules and regulations to maintain order and cleanliness.
• Address and resolve any operational issues promptly to minimize disruption.
• Develop and manage the department’s budget, ensuring cost-effective operations.
• Oversee financial performance, including revenue generation, expense control, and financial reporting.
• Implement cost-saving initiatives without compromising the quality of services.
• Ensure compliance with all relevant regulations, codes, and standards specific to the Fruit & Vegetable market.
• Develop and implement risk management strategies to mitigate potential risks.
• Conduct regular audits and inspections to ensure compliance and identify areas for improvement.
• Develop and implement long-term strategies for the growth and development of the market properties.
• Identify opportunities for expansion, renovation, and enhancement of existing properties.
• Collaborate with senior management to align operations and property management strategies with the organization’s overall goals and objectives.
• Ensure the highest level of customer service is provided to tenants, vendors, and other stakeholders.
• Address and resolve any issues or concern in a timely and professional manner.
• Implement customer service initiatives to enhance tenant satisfaction and retention.
• Prepare regular reports on the performance of the operations and property management department for senior management.
• Maintain open and effective communication with all stakeholders, including tenants, vendors, and senior management.
• Represent the organization in meetings, conferences, and other events as required.
• Implement best practices for the maintenance and operation of refrigeration systems.
• Ensure compliance with health and safety standards and environmental regulations related to temperature-controlled facilities
• Conduct high-level and ad-hoc audits of the inspection processes and results to ensure thoroughness and accuracy, providing feedback and directives for improvements.
• Lead investigations into major safety incidents or compliance breaches, developing and enforcing robust corrective action plans.
• Ensure the analysis and strategic reporting of inspection data, identifying trends and areas for improvement.
• Present recommendations to senior management and stakeholders based on inspection data and trends.
• Oversee the training and development of the inspection team to maintain high standards of compliance and operational efficiency.
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DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
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