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Job Description

SUMMARY OF FUNCTIONS:


The Senior Institutional Effectiveness Officer (SIEO) is responsible for the overall success of the Unit of Assessment and Effectiveness at OIPE. As a senior-level professional, the SIEO will lead and promote a culture of effective assessment and evidence-based continuous improvement throughout the institution.


ESSENTIAL DUTIES & RESPONSIBILITIES: 


  • Lead and successfully operated the Unit of Assessment and Effectiveness to achieve its targets, ensuring that all activities are aligned with the strategic goals of the institution.
  • Champion the establishment of a culture of evidence-based assessment, evaluation, and continuous improvement across all academic and non-academic units of the University, providing guidance and support as needed.
  • Develop and implement training and professional development programs for faculty and staff in areas related to institutional effectiveness.
  • Organize and lead assessment workshops for academic units, utilizing best practices to enhance understanding of new processes for continuous quality improvement and closing the loop.
  • Oversee and review annual effectiveness reports from all colleges for all academic programs, and provide recommendations for improvement.
  • Research and provide information on benchmarking and best practices in institutional effectiveness, and develop strategies to implement these practices at the institution.
  • Conduct feedback surveys for academic and non-academic units of AU to identify areas for improvement and opportunities for growth.
  • Develop, implement, and coordinate comprehensive plans for educational outcomes assessment, ensuring that all programs are aligned with the institution's goals and objectives.
  • Assess the suitability of the needs assessment for new academic programs, and make recommendations for improvements as needed.
  • Prepare the Annual Report, all survey reports, corrective/improvement action reports, and Institutional Assessment and Effectiveness Summary Report.
  • Audit course files for all programs and provide recommendations for improvement.
  • Coordinate IEC and APC meetings.
  • Prepare responses to ERT reports related to assessment and effectiveness as per the CAA deadlines, ensuring that all responses are accurate and comprehensive.
  • Perform other tasks as directed by the Executive Director of OIPE.

QUALIFICATIONS & EXPERIENCE:


  • Bachelor degree with at least five years’ experience in assessment and effectiveness reporting.
  • A proven track record of managing institutional effectiveness projects.
  • Experience of working with senior academics.
  • Experience of working diligently to achieve targets while abiding by the specified deadlines.

KNOWLEDGE & SKILLS:


  • In-depth knowledge of assessment practices for continuous improvement, with experience of implementing best practices in an institutional setting.
  • Expertise in determining and enhancing institutional effectiveness, with experience of developing and implementing strategies to improve institutional performance.
  • Ability to rapidly assimilate information and take control of a project, working to a very tight deadline, with excellent project management and problem-solving skills.
  • Exceptional written and verbal communication skills, with experience of producing high-quality reports and presentations for senior-level stakeholders.
  • Highly developed communication, interpersonal, and influencing skills, with a proven ability to work effectively with a wide range of colleagues, including senior-level colleagues.
  • Excellent organizational and prioritizing skills, with the ability to manage multiple projects and priorities simultaneously.
  • Excellent IT skills, including word processing, data analysis, and database management.

WORKING CONDITIONS:


  • Work is normally performed in a typical interior/office work environment.
  • No or very limited physical effort required.
  • No or very limited exposure to physical risk.
  • The position may entail work after duty hours, on weekends, holidays and in emergency (i.e. may be subject to “on-call” responsibilities).

SUPERVISION:


Reports to: The Executive Director of OIPE


Working Relationships & Subordinates: This position has no supervisory responsibilities. 


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