Job Description
Our client a very successful and award winning restaurant group in Dubai is seeking a highly motivated and dynamic individual to join their team as a Senior Hostess. They are a leading hospitality company in their segment serving guests in Dubai since about 15 years. They require a customer-oriented individual to be the first point of contact with our guests and provide excellent service, maintaining high standards of safety, hygiene, quality, and customer service.
Responsibilities
- Greet guests in a friendly and courteous manner, and ensure a positive lasting impression.
- Escort guests to their assigned tables or waiting areas.
- Manage reservations and maintain a reservation system.
- Advise guests on the menu, specials, and unusual features of the restaurant.
- Ensure that all guests are served with a consistent high level of quality.
- Address customer complaints, suggestions or concerns, and report them to a Manager or the respective department
- Ensure that the restaurant is clean, well maintained and operational at all times.
