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Job Description

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’.  



About the role



We have an exciting opportunity to join us at Emirates in Dubai as a Senior Finance Specialist. Reporting into the Finance Manager, you will support in minimising risk at local and overseas locations in line with credit risk policies and procedures, by evaluation of risk categories and credit scores for credit customers and monitoring their behaviours with the use of Business Intelligence tools. As the Senior Finance Specialist you will also be responsible fo overseeing the allocated station portfolio and guide Finance and Administration Managers (FAMs) in controlling it as per the corporate Credit policy and procedures. 


What you will do


  • Review and suggest changes to the strategy adopted by stations / business units to control risk and receivables to ensure that credit exposure is managed in line with the company's credit policy.  Co-ordinate with Finance and Country / Business Managers to minimise exposure to bad debt.
  • Analyse the sales profile of the outstations / business units at regular intervals to determine the airline's credit exposure at that station/ unit, provide the details of this analysis to outstations/ business units as appropriate  
  • Review any gaps between the levels of protection held versus the level required for a customer in line with the credit policy and provide this information to relevant stakeholder with recommendations for corrective action.
  • Facilitate and maintain a qualitative process to enable the credit vetting of agents / commercial customers so all relevant operational and financial information is obtained so recommendations can be made in terms of credit.  
  • Provide leadership and direction to the team by enhancing knowledge and expertise in the application of credit disciplines and maintaining accurate team measurement and performance statistics to ensure that staff work within set guidelines to achieve the corporate objective.
  • Generate reports by extracting data from internal and external commercial, financial and industry and analyse trends to make recommendations on credit facilities to outstations/ business units as relevant.
  • Credit advisory of stakeholders and training where required. 
  • Constantly strives upon improving quality and content to bring about a value add output which makes meaningful information for the senior management. 


Emirates Airline Outstation  


  • Prepare and submit monthly Credit Risk report for stations to identify and indicate the various risk elements that exists and the controls and tools put in place to manage the same at each station. 
  • Conduct Annual station reviews for top 10 agents of in scope stations as per Credit Policy.   
  • Evaluate station landscape against the average network threshold to determine the extent of deviation of each station from the expected average of relevant metrics. Evaluate the same periodically in line with the changing environment at the stations. 
  • Co-ordinate with Finance Manager - Credit Risk to bring changes to IATA resolution and financial criteria adopted in various BSP/CASS environments. This is to protect the credit exposure in the countries we operate. Continuously interact with Commercial department (Industry affairs in particular) to advocate and influence the CRM views with respect to financial criteria and other IATA resolutions which can help strengthen our Risk position in the respective markets. The incumbent will be well versed with the various important resolutions governing the agents risk ability. 
  • Minimise risk at local and overseas locations in line with credit risk policies and procedures, by evaluation  of risk categories and credit scores for credit customers and monitoring their behaviours with the use of Business Intelligence tools. Oversee the allocated station portfolio and guide Finance and Administration Managers (FAMs) in controlling it as per the corporate Credit policy and procedures.
  • Conduct the credit risk training requirements in line with the various changes with respect to the IATA resolutions, the dynamically changing risk environment at the stations and the staff turnover in various regions 


Dnata and EK Head Office and Group Company Credit Management 


  • Establish standards across stations and within the CRM sub-units handling each of the regions to manage the day to day credit risk processes, policies and procedures.
  • Build and maintain effective relationships with internal departments such as Commercial, Revenue Accounts / Cash Control to ensure follow up on billing, invoice despatch, accounting and allocation of receipts.
  • Review receivables aging and make a provision for bad and doubtful debts on an ongoing basis as per the Group Policy and update business units with concerning trends areas on a quarterly basis.
  • Follow up with group companies on to ensure they have a local credit policy in place that is compliant with the GFRM framework
  • Conduct Credit Review of Top 50 clients by debt, Top 10 clients per LOB and Airlines across the group as well as new and existing clients that have an open credit exposure above AED 1m.  
  • Conduct credit review of suppliers with large credit exposure and establish an overall credit lifecycle for those customers.  
  • Ensure Head Office managed clients are compliant with applicable credit policy and highlight any non-compliance to GRS team.  
  • Review and update applicable Credit policies by gathering feedback throughout the year and validate if policy amendments are required.   
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