Job Description
About Jumeirah:
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 28 properties across the Middle East, Europe and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.
About the Job:
An exciting opportunity has arisen for a Senior Director of Pre-Openings, to join our team in Jumeirah Corporate. The main duties and responsibilities of this role:
- Develop and implement a comprehensive preopening strategy that aligns with the company’s overall business objectives, ensuring all aspects of property launch are addressed.
- Lead and manage the entire preopening project lifecycle, from concept to execution, ensuring timely completion of milestones and adherence to budget constraints.
- Responsible for the oversight of preopening master task lists / Gannt Charts
- Coordinate and collaborate with various departments (e.g., operations, HR, marketing, and finance) to ensure seamless integration of preopening activities and effective communication across teams.
- Prepare and manage preopening / IT / OSE budgets, ensuring resources are allocated efficiently and effectively to support successful property launches.
- Ensure that all operational processes and standards are established and implemented prior to the property opening, facilitating smooth operations and compliance with brand standards.
- Work closely with HR to oversee the recruitment, onboarding, and training of property staff, ensuring they are well-prepared to deliver exceptional service and embody the brand values.
- Collaborate with the marketing team to develop and execute preopening marketing strategies, ensuring alignment with the brand identity and messaging to generate buzz and attract guests.
- Establish and maintain relationships with external vendors and contractors involved in the preopening process, ensuring they meet quality standards and timelines.
- Identify potential risks associated with the preopening process and implement mitigation strategies to ensure compliance with legal and regulatory requirements.
- Conduct post-opening evaluations to assess the effectiveness of preopening activities, gathering feedback for continuous improvement and providing ongoing support to the property during the transition period.
About You:
- 10-15 years of industry experience in launching and managing new hotels or resorts.
- Strong leadership and team management skills to oversee cross-functional teams.
- Expertise in project management to ensure seamless execution of preopening initiatives.
- Extensive experience in hospitality with a focus on preopening management and operations.
- Detail-oriented approach to maintain high operational and brand standards.
- Proficient in Microsoft Office with advanced skills for strategic planning and reporting.
About the Benefits:
We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package including dental coverage, flights home, life insurance, incentive programs, children’s education assistance and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.
