Kitopi is a creator of magical food experiences—we discover, create, and curate homegrown brands from the region, for the region. With a purpose to satisfy the world’s appetite to create joy, Kitopi owns and operates a diverse portfolio of over 200+ brands. These brands are either created, discovered, or curated with their customers in mind. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. By July 2021, Kitopi achieved Unicorn status, becoming the fastest company in the MENA region to reach this milestone. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS), an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, and its Engineering Hub in Krakow, Poland.
What You'll Do
Collaborate with internal partners across teams while managing multiple development teams and their managers.
Take ownership of 5-6 cross-functional teams' performance, delivering exceptional results and building high-quality products that enhance the consumer experience.
Strategically plan, monitor, and direct development initiatives, contributing to roadmap planning and continuously improving processes that put our customers first.
Align with stakeholders, including C-suite executives, by turning technical concepts into clear, actionable insights for non-technical audiences.
Foster Kitopi’s culture of collaboration, innovation, and empowerment across multiple tech hubs, ensuring our values shine through in everything we do.
Transform vision into capabilities by inspiring creative solutions, solving challenges with excellence, and elevating the end-to-end consumer journey.
Implement and maintain engineering performance metrics to drive accountability, efficiency, and continuous improvement.
Partner with Product and Data teams to make smart, data-driven decisions that improve consumer-facing applications and overall satisfaction.
Represent engineering to optimize the product development process by communicating technical opportunities, constraints, and solutions clearly.
Build a culture of excellence, mentorship, and collaboration, leading by example while helping develop tomorrow’s leaders.
Ensure technical standards are met, from code quality to security and managing technical debt, to deliver seamless, reliable, and magical user experiences.
Drive continuous improvement within the delivery value chain, focusing on smarter, faster ways to deliver value to our customers.
Scale and structure teams by hiring exceptional talent locally and internationally, ensuring we build products our customers love.
Mentor, coach, and empower team members through regular 1-1s, clear objectives, and career development plans that align with business needs.
Play a key role in recruiting, onboarding, and building new teams to support Kitopi’s growth and success.
What Are We Looking For
At least 10 years of experience in engineering, with significant time spent in leadership roles
Over 5 years of leadership experience within product-oriented organizations, particularly in agile software development environments.
Proven success in managing teams across different stages of growth, from startups to scaleups, and even large publicly listed companies.
Strong experience with consumer-facing applications such as marketplaces, ordering systems, and e-commerce.
Experience in environments where technology supports brick-and-mortar operations, rather than being the final product.
Demonstrated ability to implement and lead complex technical strategies, including digital transformation and migrations.
Strong communication skills, with the ability to interact with senior stakeholders and a variety of audiences.
Excellent organizational and project management skills, with the ability to guide and mentor other leaders.
A proactive attitude towards learning and personal development.
