Senior Debt Collector

Job Summary:

Support pre-enforcement collection of debt from Taxable Persons, where payments of returns, charges or penalties are overdue. Focus on first contacts or warnings to taxable persons who are not high risk. Provide administrative support for the Tax Enforcement Department.

Operational Roles:

•Contact taxable persons or their tax agents to secure payment of delinquent taxes and the filing of delinquent returns.

•Contact taxable persons or their tax agents to request supporting documentation.

•Determine taxable persons’ ability to pay.

•Negotiate payment arrangements with taxable persons.

•Notify non-compliant taxable person and charge penalties.

•Make sure payments are received correctly and on time.

•Resolve taxable person enquiries relating to the collection and payment of outstanding accounts, and non-filing of returns.

•Analyse payment trends, and raise any risks and inconsistencies to the Tax Enforcement Head.

•Apply enforcement measures as decided by Tax Enforcement Head or Tax Enforcement Specialist.

Educational Qualifications & Certifications:

•- Minimum: Bachelor’s Degree in Business, Accounting or Economics or other relevant degree

•- Preferred: CFA and/or CPA and/or ACCA and/or CTA and or ATT and/or CTP certificates

Work Experience:

•- Minimum: 7+ years’ experience in collections function.

•- Preferred: Experience in collections and in a Government entity.

Languages:

•English

•Arabic

•Urdu