Senior Business Development Manager- Luxury & Lifestyle at InterContinental Dubai Marina Hotel & Residences

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina Hotel & Residences as Senior Business Development Manager- Luxury & Lifestyle.
InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

A little taste of your day-to-day:
Your role will include but not be limited to:

• Strategic Sales Leadership: Develop and implement high-impact sales strategies focused on driving business in the luxury and long-stay segments, with clear objectives to achieve quarterly and annual sales targets.
• Market Penetration & Business Development: Identify new business opportunities and convert them into measurable sales, contributing directly to the hotel’s revenue goals. Proactively engage in sales calls, client meetings, networking events, and trade shows, focusing on building a solid client base and generating leads.
• Brand Advocacy: Advocate for the hotel brand at all levels, ensuring consistent messaging that aligns with the brand’s luxury positioning, while enhancing awareness in the target market.
• Sales Tracking & Performance Optimization: Track progress against sales targets and adjust strategies as needed to ensure goals are met or exceeded. Implement all sales actions as per the sales plan, tracking performance against specific KPIs to ensure that all targets are met.
• Client Relationship Management: Establish and maintain strong relationships with luxury clients, corporate accounts, and long-term guests, ensuring high conversion rates and repeat business. Ensure a timely and professional response to client inquiries, aiming for quick conversion and high client satisfaction.
• Collaboration & Internal Alignment: Work closely with internal teams (operations, reservations, marketing, etc.) to ensure that all sales commitments are fulfilled seamlessly, delivering exceptional service and enhancing client loyalty. Share relevant sales data with other departments to ensure the efficient and smooth delivery of services to all clients and guests.
• Market Insights & Reporting: Provide weekly sales reports outlining business performance, lead conversion rates, and progress towards targets, along with actionable insights for optimization. Provide regular feedback to the Commercial Director on market trends, competitor strategies, and sales performance, using insights to refine strategies and maximize business results.
• Support for Hotel Promotions & Events: Support hotel promotions and events, ensuring that target markets are effectively reached, resulting in increased sales and brand exposure.
• Team Collaboration & Leadership: Consistently meet and exceed personal sales goals and contribute to achieving team sales targets through collaboration and teamwork. Foster a high-performing, collaborative environment where knowledge sharing drives results.

Ideally, you'll have some or all the following qualifications and experience we're looking for:

• Proven track record in a senior sales role within the luxury hotel sector
• Excellent communication and interpersonal skills.
• Degree in Business, Hospitality Management, or a related field preferredIf you are passionate about hospitality and ready to makes a difference

What you can expect from us:
We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promoting a culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?