Senior Associate System - Procurement- Dubai Holding Group Services

Company Overview: At Dubai Holding Group Services, we are committed to enhancing project management excellence through innovative, data-driven approaches. Our mission is to leverage cutting-edge technology and strategic insights to streamline project execution, optimize resource utilization, and ensure alignment with business objectives for sustained success.

Job Summary: We are seeking an experienced Business Analyst to join our Group Services team. The successful candidate will support the organization across multiple industries by focusing on the analysis, enhancement, and optimization of business systems and processes. As part of a diverse team, the Business Analyst will play a critical role in identifying system requirements, designing efficient solutions, and ensuring seamless integration of technology within the business operations. This position requires strong analytical skills, a deep understanding of business processes, and the ability to work collaboratively with both technical teams and stakeholders across the organization.

Key Responsibilities:

1. Business Requirements Analysis:
   • Engage with stakeholders across Dubai Holding Group Services and our verticals in multiple industries to understand and gather business requirements.
   • Analyse and document current business processes and workflows to identify areas for system improvement.
   • Translate business needs into technical requirements for IT and development teams.
2. Systems Integration and Enhancement:
   • Collaborate with IT teams to design and implement solutions that improve system performance and align with business objectives.
   • Facilitate the integration of new systems, tools, and applications within existing technology infrastructure.
   • Ensure system configurations align with best practices and support the organisation’s strategic goals.
3. Process Improvement:
   • Lead initiatives to optimise processes by leveraging technology and automation where possible.
   • Conduct regular assessments of system performance and propose enhancements to improve efficiency and reduce operational costs.
4. Data Analysis and Reporting:
   • Perform data analysis to provide insights that guide decision-making and business strategy.
   • Develop and maintain detailed reports and dashboards for management to track system performance and key metrics.
5. Project Management and Collaboration:
   • Manage small to medium-sized projects related to system implementation and enhancements.
   • Collaborate with cross-functional teams, including IT, Finance, Procurement, and Operations, to ensure project milestones are met.
   • Act as a liaison between technical teams and business units to facilitate clear communication and alignment.
6. Risk Management and Compliance:
   • Identify and assess risks associated with system changes or implementations.
   • Ensure all business systems comply with regulatory requirements and internal policies.
7. Training and Support:
   • Provide training and support to end-users to ensure effective adoption of new systems or processes.
   • Create and maintain user manuals, training materials, and support documentation for business systems.

Qualifications and Skills:

• Bachelor’s degree in Business, Information Technology, or a related field.
• Must have experience in Procurement and Procurement Systems.
• Proven experience (5-7 years) as a Business Analyst, ideally within a group services or multi-industry environment.
• Strong understanding of business systems, process improvement methodologies, and systems integration.
• Excellent communication, problem-solving, and analytical skills.
• Experience with data analysis tools and ERP systems (e.g., SAP, Oracle, etc.).
• Project management experience and the ability to work in a fast-paced, dynamic environment.