Job Description
Our client is one of the leading Forex trading organization in the MENA region, and they are looking for a SENIOR ACCOUNT MANAGER-CHINESE SPEAKER with a strong background in Forex space.
- Maintain and develop the client portfolio by giving tailored support and access to data our clientele's requirements.
- Offer excellent client experience and act as POC to the retail and premium clients solving any kind of disputes and proposing support across their transaction with the client.
- Guarantee to reach KPIs (net deposits/ active traded clients/ call time, etc.
- Improving customer service quality/experience, efficiency and lucrativeness.
- Answering emails, assisting with client deposits, trading, withdrawals, client training.
- Collaboration with related divisions to resolve concerns and grievances in a sensible manner.
- Providing precise data to clienteles concerning business’s products and services.
- Arranging and giving financial market apprise on a regular basis.
- Updating reports in a daily, weekly, and monthly manner in relation to customer portfolio.
- Updating in-house systems with correct information.
- Giving feedback to appropriate departments regarding client’s expectations and issues.
RequirementsMUST HAVE UAE FOREX TRADING EXPERIENCE-CURRENT OR IN THE PAST.
Bachelor’s degree (Business, Finance, Economics or relevant field)
3- 5 years’ relevant experience in Trading and Sales industry.
Passion about the financial market and trends.
Significant trading experience would be an advantage.
Global Equity trading experience will be an advantage.
Knowledge of technical and fundamental analysis.
Excellent numerical/mathematical abilities.
Target oriented with the ability to work with initiative and within a team.
Job Details
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Job Location
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Abu Dhabi United Arab Emirates
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Company Industry
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Other Business Support Services
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Company Type
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Unspecified
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Employment Type
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Unspecified
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Monthly Salary Range
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Unspecified
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Number of Vacancies
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Unspecified