Senior Account Management Lead
at Careem Dubai, United Arab Emirates Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About Careem Express
Careem Express is a vertical within the Careem ecosystem – a startup within a startup. We are responsible for fulfillment and last-mile delivery for hundreds of merchants in a variety of industries including e-commerce, food, grocery and other areas. We are a small and passionate team that is building the next big vertical for Careem.
Senior Account Management Lead
Senior Account Management Lead is at the core of Careem Express. They deal with our existing clients, +we rely on them to build a strong pipeline for the wallet (pay as you go) segment, and move our business to the next level. They are responsible for growing small tier1, tier 2 and tier 3 demand in a sustainable way.
Roles & Responsibilities
Business development - Acquire new accounts for wallet segment (prospecting, targeting, pitching, contract negotiations, go-live) Achieve monthly GMV targets by onboarding new merchants Build and manage relationships with clients Commercial understanding and handling negotiations with clients Coordinate with operations / logistics team internally for costing to make sure that the pitches are made at the right commercials
Profile requirements
3-4 years of sales/account management experience from food and non food aggregator, Ecommerce or on-demand logistics industry High performer – track record of generating revenue for businesses Business development mindset coupled with Operational detail orientation Target oriented & Problem solver Energetic and excited about joining a startup environment
Key Metrics for the role
GMV in $ % Gross Margin
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day.
Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
(If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)*
* Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
