Job Description
SAP Ariba Business Processes Senior Consultant
Consulting and Professional Services Assist customers through the lifecycle of an SAP Ariba implementation. Support the blueprinting process, gathering customer requirements and expectations Support the design process with customers leveraging Ariba best practices as appropriate. Assist customers in the development of processes and procedures which leverage Ariba solution functionality being deployed. Influence the opinions and decisions of clients leveraging proves best practices Execute system testing and provide guidance on user acceptance testing Develop positive relationships with the customer team. Use knowledge of customer’s business and industry to assess findings and shape solutions. Speak to a variety of customers from different departments, at different levels and in large or small groups (e.g. customer project manager, technical team). Make independent judgments within own area of competence. Provide progress information and escalate project issues to the project manager to help ensure deliverables are on time and within budget. Successfully execute tasks and activities at all project phases and build an exemplary track record in providing customer satisfaction. Plan and manage project tasks and resources to ensure deliverables are on time and within budget, and meet quality standards to achieve high customer satisfaction. Work with Managers and Senior Managers to establish customer satisfaction programs and other Key Performance Indicators. Develop and deliver a project plan that will enable profitable delivery of the value proposition sold Manage internal and external resources to optimize client impact. Serve as liaison between customer and Ariba internal teams Identify and address resource needs. Identify and escalate, as appropriate, project issues Act as the point of contact for issue escalation Provide timely project communication and facilitates regular status meetings Deliver project cost and revenue forecasts
Competencies
SAP Ariba Solution Expertise Quickly learn new Ariba solutions in order to present them credibly and confidently to customers Apply a broad knowledge of the Ariba solutions to solve customer problems and challenges. Gather solution and industry knowledge by leveraging the appropriate resources internally and externally Contribute to continuous knowledge tracking and development. Synthesizes learning’s into a logical story using quantitative/qualitative data and/or sound reasoning. Be eager to continuously increase knowledge and skills through formal training programs and on-the-job learning Bachelor’s degree in business/computer sciences OR Master’s degree in any science A minimum of seven (7) years of experience in IT- or procurement-consulting Knowledge of procurement operations and/or e-procurement tools Extensive experience with SAP Ariba solutions (Supplier Lifecycle and Performance Management, Sourcing, Contracts) Demonstrated ability to facilitate workshops with strong facilitation and presentation skills Demonstrated ability to pro-actively identify project risks and issues and to solve them applying strong analytical and problem solving skills Based in UAE working on projects in Middle East Flexible to work during Middle East business days (Sunday to Thursday) as needed Ability to travel in MENA or Europe 80% Fluent in English Master’s degree in business or computer sciences Demonstrated ability to successfully work with multi-functional teams Experience with SAP Procurement solutions (e.g. SAP SRM, ECC/MM, other) Work experience using project management methods (e.g. PMI) Knowledge of other languages (especially Arab is a plus but not essential) Assist customers through the lifecycle of an SAP Ariba implementation. Support the blueprinting process, gathering customer requirements and expectations Support the design process with customers leveraging Ariba best practices as appropriate. Assist customers in the development of processes and procedures which leverage Ariba solution functionality being deployed. Influence the opinions and decisions of clients leveraging proves best practices Execute system testing and provide guidance on user acceptance testing Develop positive relationships with the customer team. Use knowledge of customer’s business and industry to assess findings and shape solutions. Speak to a variety of customers from different departments, at different levels and in large or small groups (e.g. customer project manager, technical team). Make independent judgments within own area of competence. Provide progress information and escalate project issues to the project manager to help ensure deliverables are on time and within budget. Successfully execute tasks and activities at all project phases and build an exemplary track record in providing customer satisfaction. Plan and manage project tasks and resources to ensure deliverables are on time and within budget, and meet quality standards to achieve high customer satisfaction. Work with Managers and Senior Managers to establish customer satisfaction programs and other Key Performance Indicators. Develop and deliver a project plan that will enable profitable delivery of the value proposition sold Manage internal and external resources to optimize client impact. Serve as liaison between customer and Ariba internal teams Identify and address resource needs. Identify and escalate, as appropriate, project issues Act as the point of contact for issue escalation Provide timely project communication and facilitates regular status meetings Deliver project cost and revenue forecasts
Competencies
SAP Ariba Solution Expertise Quickly learn new Ariba solutions in order to present them credibly and confidently to customers Apply a broad knowledge of the Ariba solutions to solve customer problems and challenges. Gather solution and industry knowledge by leveraging the appropriate resources internally and externally Contribute to continuous knowledge tracking and development. Synthesizes learning’s into a logical story using quantitative/qualitative data and/or sound reasoning. Be eager to continuously increase knowledge and skills through formal training programs and on-the-job learning Bachelor’s degree in business/computer sciences OR Master’s degree in any science A minimum of seven (7) years of experience in IT- or procurement-consulting Knowledge of procurement operations and/or e-procurement tools Extensive experience with SAP Ariba solutions (Ariba Buying, Invoicing, Supplier Lifecycle and Performance Management, Sourcing, Contracts, Commerce Automation) Demonstrated ability to facilitate workshops with strong facilitation and presentation skills Demonstrated ability to pro-actively identify project risks and issues and to solve them applying strong analytical and problem solving skills Based in India working on projects in Middle East Flexible to work during Middle East business days (Sunday to Thursday) as needed Ability to travel in MENA or Europe 80% Fluent in English Master’s degree in business or computer sciences Demonstrated ability to successfully work with multi-functional teams Experience with SAP Procurement solutions (e.g. SAP SRM, ECC/MM, other) Work experience using project management methods (e.g. PMI) Knowledge of other languages (especially Arab is a plus but not essential) Location Dubai,
