Sales Secretary

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With 178 sales and logistics facilities in over 60 countries, Doka has a high-performing distribution network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employs 7,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

Ever since Doka’s arrival in the Middle East over twenty years ago, the UAE has played a strategic role in the company’s regional and global growth strategy, with Dubai remaining the company's operational headquarters for the Middle East Africa and Asia Pacific (MEAAP). Operating from a 50,000 square-metres plot comprising an office, state-of-the-art warehouse and reconditioning facility, Doka Gulf has been setup to provide faster access to its highly valued customers, and the agility required to meet market demand. In line with our regional growth, Doka Gulf is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

Are you passionate about assisting a performance-driven, agile and positive-minded organization?

Brilliant! We have good news: We are looking for an organized, UAE-based Sales Secretary to become part of our dynamic Sales team. Your passion for organization and administration coupled with at least three years of experience is what will make you successful in this role. If you are looking to work for a reputed international company within a multicultural team based in Dubai, then this role is an exciting opportunity for you.

As our Sales Secretary, you will work closely together with our entire Sales team to ensure the success of our company and the satisfaction of our clients. Does this sound like a new professional opportunity you’re ready to take on?

Key Responsibilities

• Create and change status of projects in CRM system
• Prepare offers submittals and order confirmation forms
• Acknowledge orders after LPO/Order Confirmation/LOI has been received
• Ensure all documentation complies with audit requirements
• Identify and implement process improvements to enhance sales operations efficiency
• Cross functional collaboration with other departments
• Draft, reference and coordinate letters
• Research relevant information and leads from databases and forward this to the appropriate sales personnel for action
• Survey and observe tenders on the market
• Monitor the quality of data and project evaluation
• Prepare queries and analyses for internal sales meetings
• Assist with sales and marketing events

Additional responsibility: Vacation cover for receptionist

• Answer telephone calls, transfer and forward messages
• Greet, assist and direct visitors and clients
• Checking and segregating of emails
• Monitor and order office and pantry supplies
• Allocation of pantry supplies
• Sending and receiving documents through courier companies
• Take and arrange orders for lunch
• Arrange transport for guests/staff
• Prepare, scan, photocopy and file site reports

• Qualification in sales, administration, business or similar
• Advanced proficiency in all MS Office applications
• Excellent level of spoken and written English
• At least 3 years’ experience as a Sales Secretary or in a similar role
• Outstanding communication skills, with a professional, supportive and pro-active attitude
• Ability to work unsupervised and take responsibilities
• Reliable, confident team player
• Quick learner, ability to think outside the box and find solutions
• Go above and beyond

Job Type: Full time

Location: Dubai / UAE

As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.