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Job Description

Internal Interaction Relationship:


  • Sales Supervisor
  • Retail Sales Manager
  • Sales Area Manager
  • Wholesales & e-commerce team
  • Employees of EC as required

External Interaction Relationship:


  • Customers

Roles & Responsibilities:


  • Respond to customers; questions and inquiries regarding available products.
  • Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decision.
  • Introduces newly arrived products to the customers and also guide them with the usage of the products, as required.
  • Encourage customers to make additional purchases, to ensure that sales targets are met.
  • Ensuring that the 4Ps of marketing are kept into account.
  • Scan each item, ensuring that the correct price has been displayed, and total all items.
  • Understands and promotes company programs.
  • Coordinates sales efforts with marketing programs.
  • Meets and exceeds sales goals and quotas.
  • Ensures that shelf stock is clean and that the stock is not expired or damaged.
  • Performs other assignments as required from the management.

Key Performance Indicators (KPI):


  • Meeting Sales Targets

••Customer satisfaction



Requirements

Qualification:


  • A high school qualification or equivalent MUST. Bachelor's degree in business administration, or related field preferred.

Experience:


  • (1-3) years previous experience in customer support, client services, sales, or a related field.
  • (1-3) years previous experience in cosmetics and skin care products.

Technical and Behavioral Competencies


Behavioral Competencies


  • Excellent verbal communication skills
  • Goal - oriented
  • Energetic and motivated
  • Capable of multi-tasking

Technical Competencies


  • Basic computer skills
  • Microsoft Office
  • Understanding of sales processes dynamics

Benefits
  • Employment Visa
  • Medical Insurance 
  • Benefits as per UAE Labor Law

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