Sales Representative (Female)

Internal Interaction Relationship:

• Sales Supervisor
  

• Retail Sales Manager
  

• Sales Area Manager
  

• Wholesales & e-commerce team
  

• Employees of EC as required
  

External Interaction Relationship:

• Customers
  

Roles & Responsibilities:

• Respond to customers; questions and inquiries regarding available products.
  

• Provide detailed information regarding the brand, in a bid to assist customers in making purchasing decision.
  
• Introduces newly arrived products to the customers and also guide them with the usage of the products, as required.
  

• Encourage customers to make additional purchases, to ensure that sales targets are met.
  

• Ensuring that the 4Ps of marketing are kept into account.
  

• Scan each item, ensuring that the correct price has been displayed, and total all items.
  
• Understands and promotes company programs.
  

• Coordinates sales efforts with marketing programs.
  

• Meets and exceeds sales goals and quotas.
  

• Ensures that shelf stock is clean and that the stock is not expired or damaged.
  

• Performs other assignments as required from the management.
  

Key Performance Indicators (KPI):

• Meeting Sales Targets
  

• Customer satisfaction