Sales Manager - MICE

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our SalesTeam as a Sales Manager – MICE will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• A Bachelor's Degree in Hospitality Management, Business Administration, Marketing or a related field, reflecting a commitment to excellence and a solid foundation in Sales. A Higher-Level Degree, such as a Master's in Business Administration (MBA) or a Specialised Hospitality Degree, would be Advantageous.
  
• A minimum of 7-10 years of experience within a Hospitality Sales Role with a Luxury Hospitality Brand, in a high-volume environment.
  
• A solid Track Record of significant Accomplishments in Luxury Hospitality, particularly in Events Sales.
  
• Extensive Knowledge and Expertise in the GCC markets, with a focus on corporate, government, group, business, leisure, and luxury Travel Segments.
  
• An established Network and Relationships within the luxury hospitality industry, facilitating Collaborations and Partnerships to elevate FIVE’s reputation.
  
• Computer literacy, with a mastery of Microsoft Word, Excel, PowerPoint and Outlook.
  
• A Proactive Nature with a meticulous Eye for Detail, complemented by the ability to Multitask effectively in a Fast-Paced Environment.
  
• Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Tour Operators, Agencies, Guests, FIVE Tribe Members, and stakeholders.
  
• Exquisite Presentation Skills, adept at engaging with High-Net-Worth Individuals, Corporate Clients, and Event Planners.
  
• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  
• Creative solutions and ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
  
• Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  
• ‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  
• Impeccable communication skills, both verbal and written, with fluency in English (any additional languages are a plus).
  
• A Team Player and 'People-Oriented' leader, passionate about Motivating and Training a successful and productive Sales Team.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Develops industry-leading Strategies to achieve Revenue Targets for Events Sales.
  
• Identifies Market Trends, Consumer Preferences and conducts remarkable Competitor Analysis to curate an exquisite Approach to identifying opportunities and targeting specific Customer Segments.
  
• Utilises Market Research Insights to craft sensational Outreach, Sales and Marketing Strategies to penetrate the GCC market, ensuring boundary-breaking Results.
  
• Leads and guides the award-winning Sales Team to achieve their KPIs, inspiring them to achieve Results, while celebrating their Successes as part of the FIVE Tribe.
  
• Thinks Strategically to develop innovative Sales Strategies to position FIVE as 360-Degree Immersive Entertainment Destinations.
  
• Builds and nurtures Long-Lasting Relationships with Clients, from tour operators to corporate accounts, and MICE organisers, employing top-notch Communication and Negotiation Skills to foster valuable Partnerships with a ‘FIVE-Styled’ Touch.
  
• Promotes and Sells event spaces to corporate clients, event planners, and individual customers, ensuring the ‘Vibe at FIVE’ is experienced throughout the Sales Process.
  
• Collaborates with Agencies and Tour Operators to skyrocket Bookings for Event Spaces, creating a buzz around FIVE’s First-in-Class Concepts and securing a Consistent Stream of Customers.
  
• Prepares meticulous Sales Forecasts, bespoke budgets, and premium Performance Reports for Senior Management to ensure a comprehensive Tracking of Progress and Data-Driven Decisions to achieve lavish Revenue Targets.
  
• Embodies the ‘Vibe at FIVE’ at industry events and prestigious trade shows to Network, building new profitable Business Relationships and strengthening ties within the European market.
  
• Continuously analyses the ever-evolving GCC Market Trends, with a keen eye on Competitors, to identify disruptive Growth Opportunities and dynamically adjust Sales Tactics to maintain a ‘FIVE-Star’ Flair.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE is a leader in Sustainable Luxury Living and Hospitality, with its UAE-based Destinations being the first and only Hotels in the UAE to obtain the International Renewable Energy Certificates (I-REC) for achieving 100% renewable electricity for 2022. The company's Science-Meets-Styled ‘Sustainable Indulgence’ Ethos has led to a completely LEED Platinum-certified operational hospitality portfolio. FIVE Palm Jumeirah and FIVE Jumeirah Village are also 3 Star SPIRE Rated Smart Buildings. FIVE Zurich, the only LEED Platinum hotel in Switzerland, achieved an impressive 84 Points under LEED v4's BD+C and ID+C rating system, making it one of just five hotels worldwide to receive Platinum Certification. FIVE illustrates its Commitment to making ‘Sustainability without Compromise on Luxury Living’ central to its Future Vision, withFIVE LUXE already on track to acquire LEED Platinum (BD+C). These Achievements highlight FIVE’s Comprehensive and Committed Scope of Sustainability Strategy permeating Operations, Governance and Community.

An Equal Opportunity Employer

The FIVE Tribe represents over 70 nationalities across its over 1500 ‘FIVERs’. FIVE is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Accordingly, FIVE does not discriminate based on disability, race, age, sex, gender, sexual orientation, ethnicity, religion or belief, nationality, marital status, or any other basis protected under national or local laws. Ranked 10th on the Great Workplaces in the UAE 2023 list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations are the epitome of Glamour and Experiential Luxury, and currently consists of FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich and FIVE LUXE. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.