Sales Manager - Corporate & Groups

Sales Manager - Corporate & Groups 
(14925)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced Sales Manager - Corporate & Groups to join One&Only Royal Mirage Resort in Dubai.

With the global growth of our brands, you will be an integral part of Resort’s success, and your role goes beyond developing potential relationships with our clients where you will be responsible for developing awareness and driving revenue particularly for primarily engaging the designated accounts/ markets.

Key Duties and Responsibilities

• Identify and target potential clients for One&Only Royal Mirage.
• Meeting the targets for designated accounts/ markets.
• Develop and execute the sales and marketing strategy and plan of action related to own segment.
• Proactively pursue leads and negotiate contracts, rates, and terms to ensure profitability while meeting the needs of clients and ensure all written communication is presented professionally.
• Monitor and feedback competitors’ activities and respond to them appropriately.
• Continuously source new business through research and market intelligence.
• Continuously assess market trends and competitors to adjust sales strategies accordingly.
• Execute meetings, calls, entertainments, and site inspections, demonstrating excellent product knowledge of the resort and its’ unique offerings and features, and being the ambassador of the brand.
• Build and maintain strong and lasting relationships with clients through regular communication, meetings, and visits.
• Maintain high profile network across designated area of coverage, actively prospects and hunt new business opportunities.
• Understand clients' needs and preferences, respond to email and telephonic enquiries within the brand standards’ time, ensuring that the client receives a tailored proposal to suit their needs.
• Assist and introduce the sales and marketing teams to area of coverage/responsibility and identify customer group when requested.
• Act as the main point of contact for each assigned accounts/market, addressing inquiries and concerns promptly and professionally.
• Produce and implement an account development plan for each key accounts to achieve maximum revenue in both short and long term.
• Oversee the planning and logistics of group and event bookings, ensuring all requirements are met.
• To assist fellow colleagues where possible (as requested/required) to ensure operational and customer service requirements are achieved at all time.
• To assist with any other duties as required by the Sales & Marketing Director.

Skills, Competencies and Requirements

• Preferably with 5 years’ experience in a luxury hotel environment
• Diploma or Qualification in Hospitality Management.
• Good communication, interpersonal and customer service skills.
• Previous experience as Sales Manager.

At One&Only creating JOY is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Please apply directly through this website and submit your most recent CV which includes a recent ID picture of you. Applications that do not meet the requirements will not be considered.

We Thank You for your interest at Kerzner – The One&Only Resorts. Please note that only shortlisted candidates will be contacted.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.