Sales Manager - Corporate and Group

NH Collection Dubai The Palm: Eclectic Elegance on Palm Jumeirah

Feel the ambiance at our exciting new hotel on Palm Jumeirah. Sitting on the exclusive West Beach, NH Collection Dubai The Palm gives easy access to the nearby Nakheel Mall.

Our new property is brimming with energy and chic touches of authentic local character. The new 14-storey property is offering 227 hotel guest rooms and suites and 306 serviced apartments.

Guests are just a short journey from all Dubai’s top attractions, including the Burj Khalifa, Dubai Mall, and Dubai Marina. Our sunset-facing rooftop infinity pool and its elegant bar and lounge is the perfect place to feel relaxed between exploring. Those seeking a more stimulating atmosphere can indulge at the hotel’s lively sports bar, set to be one of the new ‘go to’ spots in Dubai.

• Provide total account management to assigned corporate accounts to maintain and develop new business opportunities for the hotel, thereby increasing market share of existing accounts in order to achieve budgets.
• To complete implementation of and thereafter to maintain the companies Key Account Management Process.
• Formulate strategy for long stay business for apartments and maintain relationship with key Real estate agents.
• To achieve set Revenue Targets and goals for New and Existing Business as agreed and set out in the Sales Activity Plan.
• To undertake research, for example via telesales or street walks to identify new potential accounts. Identify and generate sales leads for business development from all available channels (research, competitor reader board, reoffer business, databases, direct mail, customer appointments, FAM trips).
• To identify new corporate clients from to maximise sales potential. Undertake mapping of local area to maximise local accounts sales potential.
• Maintain client records by utilising company sales systems. Provide weekly and monthly activity reports via these systems.
• To assist in driving all Sales activity to develop new and existing accounts at hotel level and on a national basis with the agreed expense budget.
• Closely monitor accounts’ revenue and business production. Analyse productivity figures for all selected accounts.
• Maintains a high level of exposure for the hotel in major segments through direct sales, telephone, fax and written communications.
• To capture a greater market share and increase revenues through local initiatives in conjunction with sales resources.
• Maximizes upselling opportunities whenever possible.
• To agree with the DOS on the annual personal business objectives and to set monthly objectives for accounts to be reviewed monthly (LNR and KNRs)
• To participate in team communication through weekly and monthly sales team meetings.
• To measure existing and potential business in revenue and gross operating profit in accordance with the market segmentation.
• Maintain product knowledge at all times including all relevant rate structures and promotional offers.
• Attend trade show fairs and represent the hotel at industry related events.
• Showcase both hotels and apartments to both existing and new clients by planning and implementing FAM trips and site inspections.
• To keep up to date with market trends, market conditions, competitor developments and customer performance and communicate this information to the DOS.
• To project a positive hotel image in sales presentations and community activities.
• To undertake all networking activity for existing and prospect accounts where requested.
• Activities of the Sales & Marketing (S&M) Department to ensure smooth running of the department, including month end report for the department.
• Establish and maintains files of major accounts. Provide accurate management reports to ensure information relating to customer requirements, interests and market activities is kept up to date.
• Prepares quotations, proposals, and Letters of Agreement.
• To establish and maintain current databases for the Corporate Market Segment – agents / corporate clients direct, both within the UAE and abroad.

• Previous experience in a similar role preferably in a 4*+ hotel
• UAE driving license.
• Excellent written and oral communication skills
• Team player
• Attention to detail.
• Self motivated
• Effective time management