Job Description
About Sharaf DG Business
Sharaf DG Business is a leading provider of digital transformation solutions and systems integration in the Middle East. The company offers a diverse range of services and technologies, including artificial intelligence, mobility, security, the internet of things, big data, and the cloud, to help customers navigate their digital transformation journey. Sharaf DG Business’s team of highly certified professionals has over 10 years of experience in the IT industry.
About the Role
The Sales Coordinator is responsible for
supporting the B2B Sales team in driving business growth by managing day-to-day
sales operations, ensuring smooth coordination between internal and external
stakeholders, and providing exceptional administrative and customer support.
This role requires excellent organizational skills, attention to detail, and a
strong understanding of sales processes, especially in the electronics system
integration industry.
Responsibilities: - Assist the sales team in preparing proposals, quotes, and contracts tailored to client needs.
- Track and update sales activities in the CRM system, ensuring all information is accurate and up-to-date.
- Coordinate with internal departments (e.g., procurement, finance, technical teams) to ensure timely delivery of solutions and services to clients.
- Monitor sales orders from initiation to fulfillment, resolving any issues promptly.
- Serve as the primary point of contact for clients regarding order status, delivery schedules, and follow-ups.
- Schedule and coordinate client meetings, presentations, and product demonstrations.
- Maintain strong relationships with existing clients to ensure high levels of satisfaction and identify upsell opportunities.
- Generate and analyze sales reports, providing insights to the sales team for performance improvement.
- Maintain records of client interactions, agreements, and correspondence for reference and compliance.
- Track sales targets and assist in forecasting sales trends for the department.
- Manage and prioritize the sales team’s calendar and ensure timely follow-ups on key activities.
- Handle documentation related to tenders, RFPs, and RFQs in compliance with company policies.
- Assist in planning and organizing sales events, exhibitions, and client workshops.
Requirements- Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- 3+ years of experience in sales coordination or a similar role, preferably in the electronics system integration industry or a related field.
- Strong organizational and multitasking abilities.
- Excellent verbal and written communication skills in [Specify required languages, e.g., English, Arabic].
- Proficiency in CRM software (e.g., Salesforce, Zoho) and MS Office Suite (Excel, PowerPoint, Word).
- Understanding of B2B sales processes and electronic systems integration solutions.
- Ability to work collaboratively with cross-functional teams.
