Sales Coordinator

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Sales Team as a Sales Coordinator will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• Previous 1-2 years of relevant Experience in a Luxury Hotel or Food and Beverage environment.
  
• High level of passion for Hospitality Sales including Food and Beverage, Next-Level Commercial Acumen, Enthusiasm, and a High Drive for achieving ‘FIVE-Star’ Results.
  
• Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, continuously prioritising workload deadlines ensuring every aspect of the Operation is curated to perfection.
  
• Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of InDesign.
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Meticulously Manages all Administration Tasks across the Department, maintaining 'FIVE-Styled' databases, Remarkable filing systems, and delivering Exceptional Communication to travel partners.
  
• Arrange and CoordinatesMeetings and Appointments, hand-crafting schedules for the Sales Team with a ‘FIVE-Star’ touch.
  
• PreparesSales-Related Documents and Communication with precision, including contracts, incentive agreements, promotions, and stop-sales.
  
• Conductsnext-levelSite Inspections for potential and existing clients, curating experiences that embody the sensational ‘Vibe at FIVE.’
  
• Prepares daily morning Sales Production Reports, delivering timely and accurate Insights to kick-start the team’s day.
  
• Handles Customer Queries with First-in-Class Professionalism, ensuring a seamless Guest Experience.
  
• Generates accurate and timely Reports for the Director of Sales and Senior Management, detailing appointments, calls made, and business leads.
  
• Arranges luxurious FAM trips, complimentary stays, and business, including preparation of ENT forms and travel authorisations.
  
• Collaborates with the Finance Department to facilitate Marketing Contribution Payments from travel partners, ensuring a smooth, premium process.
  
• Supports the Director of Sales with disruptive, boundary-breaking ad hoc Projects, including research, statistical report preparation, and market analysis.
  
• Analyses local Market Trends and Competitor Activity, identifying business leads and bold opportunities for growth.
  
• Develops and Nurtures bespoke customer accounts, travelling within the local area to drive business into the Hotel