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Job Description

Job description

The successful candidates will be responsible to support sales representatives, coordinating sales activities, and maintaining good relationships with customers. Also, supporting sales, coordinating with other departments, handling administrative duties, and retain renewal business to achieve and exceed the company’s business and operational objectives in a profitable manner consistent with high standard of professionalismand client satisfaction.

 

What you will do:

  • Assisting the sales team to improve their productivity by contacting clients to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
  • Attending calls, emails, and messages when sales representatives are unavailable, answering customer queries, updating them with the policy status
  • Ensuring placement of policy, underwriting and claims are processed according to customer requirements, and all are accurate and delivered on time
  • Collaborating with other departments (Renewal, retention & U\W) to ensure sales, marketing, queries, and deliveries are handled efficiently
  • Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department
  • Attending meeting with the client/customer along with the BDM’s


Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.

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