1. To understand and provide interior solution to customers thereby converting potential to prospective customer.
2. Provide alternatives with available products, eventually to add new customers and enhance business.
3. Ensure customer satisfaction by providing effective after sales service.
4. Regularly record and manage the SAP procedures for quotation, sales etc.
5. Responsible for collection and follow up of the payments.
6. Adhering to HSE & Quality process of the company.
7. Provide a high level of internal and external customer care.
8. Generating new business through outdoor and marketing activities and visiting clients’ sites when required .
9. Preparing periodical reports as required by the management.
10. Attend customers visiting the showroom, initiate sales process with them, pay attention to their needs and offer qualified advice on the specifications of the product.
11. Maintain close contact with prospective customers and make sales call to convert them into buyers. Introduce and follow up suitable sales prospects.
12. Maintain customer database and contribute towards the development of prospects list. Keep abreast of competition in this segment of Furniture.
13. Ensure per-delivery inspections and proper documentation of the sales transaction.
14. Ensure details of all items transactions are accurately completed & recorded and registered with sales administration, including payment.
15. Provide highest degree of customer service and satisfaction at all times in accordance with the company’s sales policies and procedures to maximize future recommended or repeat sales 16. Ensure that the customer is aware of all available accessories, items not on display. 17.Notify the customers of delay l order, changes in the requirements and specifications etc., if any, ensuring smooth conclusion of items delivery.
18.To Adhere Company Policy, guidelines and Code of Ethics.
19. Any other assignment as envisaged by line manager time to time.
The Easa Saleh Al Gurg Group (ESAG) is one of the UAE’s eminent family businesses, comprising over 30 companies. Since 1960, ESAG has partnered with leading brands, providing expertise across a diverse range of industries and consumer sectors. Starting as an exclusive trading partner for iconic brands such as Grundig and Siemens, today, ESAG is a multifaceted conglomerate offering expertise in retail, building materials, industrial, real estate and the service sector. With engineering and manufacturing expertise we provide technical consultancy and project management across construction, oil & gas, power and other infrastructure industries. Through strategic acquisitions and organic growth, the Group focuses on continual expansion in new markets. ESAG’s strengths lie in value-added products and services, fostering successful business relationships with partners and customers. The Group partners with over 370 global brands including Osram, Dunlop, Armitage Shanks, SieMatic, Delta, Trespa, Lutron, Danfoss, Smeg and 3M among others. Key joint ventures include Unilever, Siemens, Akzo Nobel Decorative Paints and Fosroc. The Group continues to contribute to the UAE’s growth and prosperity through transformative projects. ESAG’s capabilities are showcased within several iconic UAE projects such as the Burj Khalifa, Dubai Opera, Yas Marina, Dubai Metro, the Expo2020 district, the Louvre and Sheikh Zayed Mosque.