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Sales / Branch Manager

20 days ago 2024/12/30
Full Time Employee
10-49 Employees · Shipping

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Job Description

Sales and Business Development

  • Develop and implement sales strategies to grow the client base, focusing on sea freight, air freight, and customs brokerage.
  • Identify, target, and engage with prospective clients across industries such as manufacturing, retail, FMCG, and e-commerce.
  • Achieve and exceed sales targets by creating tailored freight forwarding solutions and proposals that meet clients' specific needs.
  • Conduct sales presentations, negotiate contracts, and close agreements with both local and international clients.

Branch Operations and Management

  • Oversee the daily operations of the branch, ensuring efficient coordination of logistics, freight management, and documentation processes.
  • Maintain high standards of customer service, ensuring that all shipments and logistics services are managed smoothly.
  • Manage financial aspects of the branch, including budgeting, cost management, and forecasting.
  • Ensure compliance with local regulations, customs requirements, and company policies.

Customer Relationship Management

  • Build and maintain strong relationships with clients, acting as a primary point of contact for inquiries, support, and problem resolution.
  • Conduct regular follow-ups and reviews with clients to assess satisfaction and identify potential areas for service improvement.
  • Provide value-added services by offering insights, recommendations, and tailored solutions to meet client logistics needs.

Team Leadership and Development

  • Lead, mentor, and develop the branch sales and operations team, setting clear performance expectations and goals.
  • Conduct regular training sessions to enhance team skills in sales techniques, product knowledge, and customer service.
  • Foster a positive and collaborative working environment to promote high morale and productivity.

Market Intelligence and Strategy

  • Stay updated on market trends, competitive landscape, and industry developments in Bangladesh to adapt business strategies accordingly.
  • Collaborate with regional and global teams to leverage resources, share insights, and align on strategic objectives.
  • Use data analytics to monitor and optimize branch performance, identifying new revenue opportunities and areas for improvement.


Skills

Experience working in Bangladesh’s logistics or freight forwarding sector.

Strong understanding of customs regulations and compliance for import/export in Bangladesh.

Ability to manage multiple priorities in a fast-paced environment.

Knowledge of key industries in Bangladesh, such as garments, textiles, pharmaceuticals, and agriculture.

Goal-oriented and results-driven with a passion for sales

Strong leadership and team management abilities

Analytical mindset with a focus on process optimization

High level of integrity and commitment to customer service

Preferred Candidate

Nationality
Bangladesh
Degree
Bachelor's degree / higher diploma
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TRANSMARINE CARGO SERVICES LLC (BR) logo
TRANSMARINE CARGO SERVICES LLC (BR)
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Transmarine Cargo Services is the premier entity of the Transmarine Group, boasting over two decades of industry expertise. Renowned as one of India’s leading logistics providers, it has consistently been among the fastest-growing companies for the past ten years. The Founder & Managing Director Shibu John leads the organisation. A professional and experienced senior leadership team ably supports him. At Transmarine, we provide a comprehensive suite of services, including freight forwarding, standardised shipping container-based freight movement, break-bulk cargo handling, shipping liner services, customs clearance, and surface transportation utilising our own fleet of trucks. Additionally, we offer company-owned warehousing services with advanced packaging and distribution support. With over 15 branch offices in India and representatives in more than 22 locations nationwide, Transmarine handles over 3,000 TEUs (Twenty-foot Equivalent Units) of containers monthly, ensuring seamless service across the country. The construction of a state-of-the-art warehouse in Jebel Ali, Dubai, UAE, marks its strategic expansion into the Middle East, enhancing e-commerce services in the region. Transmarine prides itself on its dedicated employees and network partners, supported by a professional work environment and robust training programs to optimise costs, ensure swift transport, and guarantee the safe passage of goods. We are an active member of globally leading logistics networks, the World Cargo Alliance (WCA) and Global Alliance Corporation. Transmarine Cargo Services is accredited with the ISO 9001 quality management system. Indian Customs has qualified Transmarine as an Authorised Economic Operator (AEO) for our voluntary collaboration to ensure safety and security within the supply chain. Our unwavering commitment to service quality and client satisfaction has attracted a diverse clientele across various industries, cementing our reputation as a trusted logistics partner.

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