Sales Assistant/ Agricultural Engineer | Retail | ACE Hardware | Al Ain

Job Requisition ID: 165243 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role
To deliver a clean, tidy, shoppable store that allows customers to have a complete shopping experience, to drive sales to meet targets by using selling techniques and product knowledge. Utilising your skills to enhance sales of all garden products (plants, soil, equipment’s, decorative garden products etc) and educate and train customers and team members.

What you will do

• Customer Service: To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers in a professional manner
• POS Operation: As and when required, to operate the point of sales system.  To be aware of the procedures required for cash operation and to maintain a high level of accuracy in all transactions
• Specialist Product Knowledge: To actively learn the product uses and pluses of the range of goods, to be able to advise customers on the right product to meet their requirements and ensure increased revenue through add on sales. To utilise your skills and experience as a Horticulturist to maintain the Garden section (indoor and outdoor) and specifically advised and educate customers and other team members on the associated products.
• Receiving Deliveries: To assist with the receiving and display of goods in accordance with the approved procedures when required to ensure products are available for customer purchase.
• Ticketing & Pricing: To comply with instore procedure with regard to pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
• Merchandising Principles: After adequate training to apply the Merchandising Principles at all times ensuring a corporate imagine is achieved and that we have the best possible looking stores in its product category. To be responsible for maintaining a clean and tidy store by initiating a cleaning programme for your assigned dept.

Required skills to be successful

At least 2 years in retail environment 

Good communication skills 

Good customer service skills

What equips you for the role
High school/ Diploma degree

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.