User Communication: Engage in real-time communication with users in India via social media platforms such as WhatsApp, addressing their inquiries and concerns.
Sales Strategy Execution: Adhere strictly to the company's established sales strategies to reactivate dormant users and facilitate initial engagement with new users, leading to paid conversions.
Data Analysis and Feedback: Monitor and analyze sales data, providing timely feedback on market trends and user needs to support company decision-making.
Customer Relationship Management: Establish and maintain positive relationships with customers to enhance satisfaction and loyalty.
Skills
Requirements:
Language Proficiency: Fluency in English and Hindi, with strong written and verbal communication skills.
Work Experience: A minimum of 1 year of experience in online sales; experience in the internet gaming industry is preferred.
Communication Skills: Excellent communication skills with the ability to quickly build trust and maintain good interactions with customers.
Learning Ability: Strong learning aptitude, with the ability to adapt swiftly to new products and information.
Stress Resistance: Ability to perform well under pressure, maintaining a positive work attitude in high-stress environments.
Preferred Qualifications:
Familiarity with Indian culture and market dynamics, particularly in the online gaming sector.
Experience using social media platforms like WhatsApp.
Proficiency in various CRM systems, with the ability to analyze and manage user data effectively.
